Testing Coordinator

Description

Testing Coordinator We are seeking a Testing Coordinator to support a large-scale Microsoft Dynamics Contact Center implementation. This individual will be responsible for coordinating and executing testing activities, supporting User Acceptance Testing (UAT), documenting results, and ensuring system functionality meets business requirements prior to go-live. The ideal candidate will be highly organized, detail-oriented, and capable of working across multiple stakeholder groups in a fast-paced project environment. This role will partner closely with the Product Owner, business users, implementation partners, and project leadership to drive a successful system rollout. Responsibilities Coordinate and facilitate all testing activities throughout the project lifecycle. Execute and maintain test scripts and test scenarios. Validate functionality within Microsoft Dynamics. Support User Acceptance Testing (UAT) planning, execution, and issue resolution. Document test results, defects, and testing outcomes. Track defects and partner with project teams to ensure timely resolution. Monitor testing progress and provide regular status updates. Validate solutions against documented business requirements and acceptance criteria. Collaborate with internal teams and implementation partners to ensure quality deliverables. Support go-live readiness and post-implementation stabilization efforts.

Skills

Quality assurance, Test case

Top Skills Details

Quality assurance,Test case

Additional Skills & Qualifications

Experience with Microsoft Dynamics 365 Customer Service or Contact Center solutions. Salesforce-to-Dynamics migration experience. Familiarity with contact center operations and processes. Azure DevOps test management and reporting. Experience supporting enterprise software implementations. Strong analytical and problem-solving abilities. Ability to influence and drive accountability across business and technical teams. Experience working with third-party implementation partners such as Capgemini or Accenture. Strong presentation and facilitation skills.

Experience Level

Expert Level

Job Type & Location
This is a Contract position based out of Peoria, IL.
Pay and Benefits
The pay range for this position is $65.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.