Senior Microsoft Copilot Engineer

Senior Microsoft Copilot Engineer

Salary: Open + Bonus

Location: Houston, TX or Chicago, IL

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

·        Bachelor’s degree

·        5 years administering Microsoft 365 in a mid- to large-scale enterprise, including at least one year focused specifically on Microsoft Copilot.

·        Microsoft 365 administration expertise with hands-on support of SharePoint Online, Microsoft Teams, Exchange Online, and OneDrive for Business.

·        AI and Copilot integration skills including deployment and management of Microsoft 365 Copilot and Copilot Studio with a clear understanding of enterprise AI capabilities and constraints.

·        Security and compliance proficiency with Microsoft Purview.

·        Scripting and automation capability in PowerShell, plus experience with Power Automate or Power Apps to streamline administrative workflows.

Responsibilities

·        Implement and manage Copilot solutions by deploying, configuring, and maintaining Microsoft 365 Copilot and custom agents across departments; oversee tenant settings, licensing, and integrations with the Firm’s M365 environment.

·        Develop custom AI agents using Microsoft Copilot Studio to support Firm-specific workflows, ensuring proper data sources, permissions, and security boundaries across SharePoint, Teams, and other repositories.

·        Enhance productivity in administrative and legal workflows by partnering with staff to identify high-value AI use cases—such as email summarization, document comparison, meeting preparation, research support, and report generation.

·        Deliver operational support and advanced troubleshooting for Copilot, Teams, SharePoint Online, OneDrive, and related collaboration tools while serving as a Tier-2/3 escalation point; support system performance, incident response, and scheduled weekend maintenance windows; participate in the 24x7 on-call rotation for Priority-1 escalations.

·        Strengthen governance and compliance by working with Security Governance and Risk Management to enforce Firm policies within Copilot Guardrails and M365; implement Microsoft Purview solutions including Data Loss Prevention (DLP), retention, eDiscovery, and ethical walls

·        Create documentation and training resources such as SOPs, knowledge articles, and user guides; lead training sessions to promote effective use of Copilot, Copilot Studio, and M365 collaboration tools.