Sr. UX Researcher

Sr. UX Researcher - Contract - Phoenix, AZ - $66.15-$66.15/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Sr. UX Researcher in Phoenix, AZ.

Responsibilities

We are seeking a highly skilled and self-driven Senior Test Automation Engineer with strong expertise in Java, Selenium, and Rest Assured.
We're looking for a Lead UX Researcher to drive research for a next-generation
retail technology system .
This is a high-impact role focused on making a complex system intuitive, fast, and easy to learn for baristas.
You'll be embedded in a cross-functional team (design, product, engineering , operations ) that works in a rapid, iterative , user-centric process .
As a lead level researcher, you'll be a key driver of the process to ensure we deliver an experience that helps our baristas delight our customers, every time.
This role requires regular in-person responsibilities based in Phoenix, AZ.
Second option would be Seattle WA but would require regular travel to Phoenix
Lead the research process for a cross-functional team, proactively planning research that drives the product roadmap in partnership with design, product, and engineering.
Conduct qualitative and quantitative research in a rapid, iterative environment , with close cross-functional collaboration.
Evaluate system usability in real-world environments , mocked up environments, our out-of-context as appropriate.
Set prototype requirements, getting into design tools to collaborate as needed.
Define and measure quantitative UX goals and metrics to evaluate success in early iteration phases as well as post-release.
Assess product readiness for rollouts at increasing degrees of scale, ensuring
user experience issues are identified early and effectively prioritized based on scale and severity
Translate insights into clear, actionable guidance for the cross-functional team .
Become the expert on user needs in the product domain, telling compelling research-driven stories to influence leadership decisions.
Qualifications
5+years as a UX researcher embedded in a cross-functional team with a rapid, iterative process
2+ years leading research, proactively planning research that drives the product roadmap .
Hands-on experience driving the full user research lifecycle (study design, recruiting, moderation, analysis, reporting, and communicating)
Strong qualitative research skills, with an ability to use quantitative methods such as attitudinal surveys and benchmark usability testing as needed.
Demonstrated ability to lead and influence across business functions.
Experience bringing technology products from concept to scaled release , preferably in a retail, food service, or other operational environment.
A degree in Human Computer-Interaction, Human Factors, Information Systems,
Cognitive Science , or a similar degree with a research component , or equivalent experience
Strong portfolio/case studies demonstrating strong methodology, collaboration, and
how your research influenced outcomes (to be reviewed in interview process - online portfolio not required
Familiarity with building/editing Figma prototypes is a plus.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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