Sr. Data Quality Manager

Location: Charlotte - Hybrid
W2 Only
The Director, Data Quality Issues Management Pillar Lead is a critical role reporting to the Head of Data Quality Issues Management for the Americas Division within the CDAO.G. This experienced leader will drive the Data Quality Issues Management program and comply with our standards and procedures across stakeholders the pillar is supporting. This collaborative incumbent will work across DMDAD Data Management Executives, Functional / Entity Data Officers, Data Stewards and Data Owners to properly address Issues remediation. He/ She will lead a DQIM team and forums with key business and technical stakeholders to document, assess and remediate data quality issues. Matrix management of resources to address complex issues to optimize the efficiency and data issues being documented, resolve data quality issues/problems, and collaborate with database developers to improve functional and non-functional design of a proprietary workflow application."

SCOPE
This specialized role leads the Data Quality Issue Management (DQIM) effort in support of the overall Data Quality Program within the Data Product Management and Delivery in working with both business and technical stakeholders in the Americas to adhere to the Policy Standard and Procedures for Data Quality (DQ) Issues and Data Quality Exception Issues.

• Lead a team of 2-3 FTEs and a matrix community of stakeholders across branches, Group Companies and Corporate functional team to ensure data quality issues are measured, monitored, and are addressed based on our policy, standards.
• Maintain Data Quality Issues Management project plan and reporting on project statuses using Microsoft Project in timely and accurate manner.
• Oversee UAT testing manager support DQIM releases and review results with business stakeholders.
• Lead DQIM discussion in monthly Interlock meetings.
• Lead Detection of issues Forums with stakeholders
• Partner with the SNOW tooling team to enhance the application
• Lead prioritization and production deployment of DQIM releases while communicating to key stakeholders
• Lead team of Analysts in reviewing DQ Issues to drive DQ Issue analysis & resolution
• Support the production of monthly summary and detailed reporting on data quality issues to management
• Promote a culture of Data Quality across the firm (e.g., communications, training materials, knowledge cafes, etc.)

PRIMARY RESPONSIBILITIES

• Lead, mentor, and manage 2-3 DQIM team members in the adherence to Data Quality Issue Management Policy, Standard and Procedures with both business and technical areas in the Americas Division.
• DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups
• Lead the vetting of all Data Quality Issues with key stakeholders include Data Stewards
• Lead team in Functional and Non-Functional requirements documentation based on feedback from end-users for development (JIRA)
• Ensure UAT test cases and testing support - work with Enterprise Data Quality Manager and Business stakeholders to validate enhancements based on acceptance criteria
• DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups
• Lead the facilitation of documentation of business impact and mitigating controls for Data Quality Issues
• Develop process improvements to increase operational efficiency
• Ensure and develop training materials, documentation, and visual queues
• Provide Data Quality Issue Management training and presentations to key internal stakeholders/teams

CRITICAL JOB KNOWLEDGE AND CORE COMPETENCIES/SKILLS

• Must have prior experience with Data Quality Issue Management, including the documentation, root cause analysis, remediation of DQ Issues, and an understanding of Data Governance best practices.
• Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations. Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood

Job Type & Location
This is a Contract position based out of Charlotte, NC.
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Mar 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.