Technical Operations & Forward Deployed Engineer
Location: San Francisco Bay Area, CA / New York City, NY (On-site)
Experience: 2–8 Years
Salary: $130,000–$220,000 Annually (Based on Experience)
Employment Type: Full-Time
Work Mode: 100% On-site
Job Description
We are seeking a highly motivated and technically skilled Technical Operations & Forward Deployed Engineer to join a fast-growing technology organization operating at the intersection of Artificial Intelligence (AI), Machine Learning (ML), and Data Infrastructure.
The ideal candidate combines strong technical execution with operational and project ownership. This role requires a hands-on problem solver who can independently develop solutions using SQL, scripting, automation, and dashboards while collaborating with engineering and cross-functional teams to build scalable systems.
We are looking for professionals who can take ownership of technical initiatives, develop practical solutions from scratch, and drive projects from initial concept through production implementation.
Key Responsibilities
Design, develop, and implement technical solutions to improve business operations and system efficiency.
Independently build prototypes, dashboards, scripts, and internal tools using SQL and other lightweight technologies.
Own technical and operational projects from requirements gathering through implementation and deployment.
Translate complex business requirements into scalable technical workflows and actionable solutions.
Collaborate with engineering, product, research, and operations teams to implement system improvements.
Identify opportunities for workflow automation, process optimization, and operational efficiency.
Analyze operational data, establish KPIs, and develop reporting solutions to measure performance.
Troubleshoot technical and operational challenges and implement sustainable solutions.
Drive cross-functional initiatives and ensure timely delivery of measurable business outcomes.
Support continuous improvements across AI, ML, and data-driven operational environments.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or a related STEM discipline from a recognized university in the United States or Canada.
2–8 years of relevant professional experience in Technical Operations, Forward Deployed Engineering, Technical Program Management, Technical Product Management, or startup technology environments.
Strong hands-on SQL skills, including writing complex queries and performing data analysis.
Experience developing scripts, automation tools, dashboards, or technical prototypes independently.
Demonstrated ability to combine technical execution with project or operational ownership.
Experience designing and improving technical workflows and operational processes.
Strong analytical thinking, troubleshooting, and problem-solving abilities.
Ability to work independently and collaborate with technical and business stakeholders.
Excellent communication, project management, and organizational skills.
Comfortable working in a fast-paced, evolving technology environment.
Preferred Qualifications
Experience with Python or similar scripting languages.
Exposure to AI, Machine Learning, Data Infrastructure, or related technologies.
Experience working in startups or high-growth technology companies.
Familiarity with APIs, data pipelines, workflow automation, and internal tooling.
Experience managing technical projects from prototype to production.
Strong understanding of operational KPIs, performance monitoring, and process optimization.
Ideal Candidate Profile
We are particularly interested in candidates who have:
Independently built and deployed technical solutions rather than solely managing projects.
Demonstrated strong ownership of both technical execution and operational outcomes.
Experience working across engineering, product, and operations functions.
Proven ability to automate manual processes and improve business efficiency.
A practical, execution-focused mindset with strong problem-solving capabilities.
Note: Candidates with exclusively traditional software development or non-technical product management backgrounds may not be the best fit unless they have demonstrated hands-on operational and technical ownership.
Work Location Requirements
Position requires on-site work in the San Francisco Bay Area or New York City.
Candidates must be available to work from one of these locations.
Relocation assistance is not provided.
Required Skills
SQL, Python, Scripting, Technical Operations, Forward Deployed Engineering, Technical Program Management, Technical Product Management, Workflow Automation, Process Optimization, Data Analysis, Dashboard Development, Prototyping, Internal Tools Development, Technical Implementation, System Integration, API Integration, Data Infrastructure, Operational Analytics, KPI Monitoring, Project Ownership, Cross-Functional Collaboration, Problem Solving, Technical Troubleshooting, AI, Machine Learning
