Infini-Tek
Infini-Tek

CRM DATA ANALYST-BANKING

Arizona City, AZ, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Data Warehouse
  • Customer Relationship Management (CRM)
  • Core Banking
  • Salesforce.com
  • Reporting
  • Regulatory Compliance
  • Extract, Transform, Load

Summary

Key Responsibilities
  • Design, build, and maintain data pipelines that integrate CRM platforms (e.g., Salesforce, Siebel, Microsoft Dynamics, Pega) with the enterprise data warehouse.
  • Develop and maintain Customer 360 views by consolidating data from core banking systems, CRM, and other source systems.
  • Write and optimize complex SQL queries, stored procedures, and ETL/ELT workflows to support reporting, analytics, and campaign management.
  • Support dimensional data modeling (star/snowflake schemas, Slowly Changing Dimensions) for customer, product, and relationship data.
  • Ensure data quality, lineage, and governance standards are met, particularly for PII and regulated customer data.
  • Collaborate with business teams (marketing, relationship managers, compliance, risk) to translate requirements into data solutions.
  • Troubleshoot data discrepancies between CRM and EDW systems and drive root-cause resolution.

Requirements

Required Qualifications
Experience
  • Demonstrated hands-on experience working at the intersection of CRM systems and EDW/data warehouse platforms.
  • Banking experience mandatory
Technical Skills
  • Strong proficiency in SQL (complex joins, window functions, query performance tuning).
  • Experience with ETL/ELT tools (e.g., Informatica, Talend, SSIS, dbt).
  • Experience with enterprise data warehouse platforms (e.g., Teradata, Snowflake, Oracle Exadata, Redshift).
  • Working knowledge of CRM platforms (Salesforce, Siebel, Microsoft Dynamics, Pega, or similar).
  • Understanding of dimensional data modeling concepts (star/snowflake schema, SCDs).
Soft Skills
  • Strong stakeholder management and ability to translate business requirements into technical/data solutions.
  • Excellent verbal and written communication skills, including presenting insights to non-technical audiences.
  • Analytical mindset with strong attention to detail and problem-solving skills.
Preferred Qualifications
  • Exposure to campaign management or marketing analytics driven by CRM-EDW integration.
  • Experience with cloud data platforms (AWS, Azure, Google Cloud Platform) and modern data stack tools.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10410723
  • Position Id: 9065241
  • Posted 4 hours ago
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Shikha Saigal

Shikha Saigal

Recruiter @ Infini-Tek
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