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Oracle Depot Repair Functional Consultant

• Posted 6 days ago • Updated 3 days ago

Contract Independent

Contract W2

Fitment

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Job Details

Skills

SQL Databases
Workflows
Diagnostic Skills
Stakeholder Management
Data Analysis
Agile Methodology
Problem Solving
Assembly and Installation
Communication Skills
Field Service Management
Stock Control
Functional Design
Writing Documentation
Customer Relationship Management
Acceptance Testing
Lifecycle Management
User Assistance
Oracle Cloud Infrastructure
Research Skills
Billing Processes
Oracle Ebusiness
Waterfall Model
Systems Implementations
Data Migration
Oracle (Applications)
Cost Management
Documentation of the Processes
Order Processing
System Configuration
Application Training
Expediting
Knowledge of Purchasing Processes
Logistics Support
Warranty Management

Summary

Job Title: Oracle Depot Repair Functional Consultant

Location: Boston, MA (Hybrid 3 days in a week)

Contract

Experience Level: 10+ years

Key Responsibilities

Gather and analyze business requirements related to product repair, RMA, and service operations.
Configure Oracle Depot Repair (CSD) module and related applications (Order Management, Inventory, Service Contracts, Install Base, Cost Management, Field Service).
Define and document process flows, functional specifications, and setup documents (BR100, MD50, TE040).
Design and implement repair order lifecycle management - from product return, diagnosis, repair execution, and shipment to billing.
Set up repair types, statuses, logistics flows, and billing rules.
Support integration with other Oracle modules such as Order Management, Inventory, Purchasing, AR/AP, and Service Contracts.
Conduct unit, integration, and user acceptance testing (UAT).
Provide end-user training, develop user manuals, and deliver knowledge transfer sessions.
Assist with data migration, cutover activities, and post-go-live support.
Work with technical teams for RICEW (Reports, Interfaces, Conversions, Extensions, Workflows) development and validation.
Troubleshoot functional issues, identify root causes, and propose permanent solutions.

Required Skills & Experience

5+ years of experience as an Oracle Functional Consultant with at least 2 full-cycle implementations in Depot Repair or related Service modules.
In-depth understanding of Oracle EBS R12 Service Suite modules:
Depot Repair (CSD)
Service Contracts (OKS)
Install Base (CSI)
Order Management (OM)
Inventory (INV)
Costing (CST)
Strong understanding of repair process flows, RMA processing, warranty management, and repair costing.
Ability to write functional design documents and perform system configurations.
Basic understanding of SQL for data analysis and issue investigation.
Excellent communication, documentation, and stakeholder management skills.

Preferred Qualifications

Oracle E-Business Suite R12 Certified Implementation Specialist or Oracle Cloud SCM certification.
Experience with Field Service (CSF) and Service Logistics modules.
Familiarity with integration to external systems (CRM, MES, etc.).
Exposure to Agile or Waterfall project methodologies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10493233
Position Id: 2026-2617
Posted 6 days ago

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