We are seeking a Senior Voice & Unified Communications Architect to design, implement, and optimize large-scale enterprise voice and collaboration environments. This role will lead architecture decisions across Cisco-based VoIP, session management, and enterprise networking, supporting mission-critical systems in a high-performance, global environment. You will serve as a technical authority and strategic partner, driving innovation across voice, networking, and collaboration technologies while ensuring reliability, scalability, and performance.
Key Responsibilities- Architect and support large-scale enterprise voice and collaboration systems across global environments
- Design and optimize VoIP, SIP trunking, and session management architectures
- Lead integration of SBCs, contact center platforms (Genesys), and unified communications systems
- Evaluate and implement emerging technologies (SDN, WebRTC, cloud UC solutions)
- Ensure high availability and performance through QoS design, traffic engineering, and network optimization
- Collaborate cross-functionally with network, infrastructure, and application teams
- Review and interpret technology updates, RFC standards, and vendor changes for enterprise applicability
- Drive automation initiatives to replace manual processes (scripting, configuration management)
- Maintain detailed engineering documentation and standard operating procedures
Job Type & LocationThis is a Contract position based out of Charlotte, NC.
Pay and BenefitsThe pay range for this position is $70.24 - $70.24/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a hybrid position in Charlotte,NC.
Application DeadlineThis position is anticipated to close on Jun 10, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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