CXone & IVA Implementation Specialist

Momento USA is a global technology consulting, talent acquisition and creative development firm that addresses clients most pressing needs and challenges. We currently looking forIVR & Cyara Automation Tester toour client.Please see the job description below for your reference Role: IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) Job Description: IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: P

Role: Amazon Connect SME Location: Dallas, TX Mode: Contract Role Overview We are seeking an experienced AWS Connect Subject Matter Expert SME to support a strategic discovery and transformation engagement for the customer The SME will partner closely with the Architect to assess the customers existing contact center landscape identify automation and AIled opportunities and codevelop a comprehensive implementation roadmap leveraging Amazon Connect and the broader AWS AIML ecosystem Key Responsib

Job Title: AWS Connect SME Location: Dallas, TX (Onsite) Job SummaryExperienced AWS Connect Subject Matter Expert (SME) to support a strategic discovery and transformation engagement.Partner with architects and stakeholders to assess contact center environments, identify automation and AI opportunities, and develop an implementation roadmap leveraging Amazon Connect and AWS AI/ML services.Key ResponsibilitiesCollaborate with architects and stakeholders to understand current contact center landsc

Hi ,Greetings ! We do have opening for our client, Role : NICE inContact (CXone) ConsultantLocation : RemoteDuration : Long-term Contract Job Description:We are looking for a skilled NICE inContact (CXone) Engineer to support and enhance cloud-based contact center solutions. The candidate will be responsible for call flow design, system configuration, and platform support.Key Responsibilities:Configure and manage NICE inContact (CXone) platformDesign and maintain IVR call flows using StudioHand