Business System Analyst

Job Title: Business System Analyst

Location: REMOTE

Duration: 12 Months

Client is undertaking a project to select a common set of business applications which is to be used to manage and execute business operations across the eight independent Own Brand businesses. The project team, of which the business system analyst will be a core and critical member, will be responsible for determining business requirements, collaborating with business leadership to define end state business operations model(s), contribute to the selection of best-fit business applications, develop an implementation roadmap, draft and gain approval for the business case to acquire and deploy the chosen business applications, and implement the new solution stack.

Duties and responsibilities:

• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Responsible for configuring and maintaining software and other technological aspects of a business process across environments. Develop configuration workbook and obtain approval from product manager and/or business owners.
• Plan and execute assigned configuration tasks within deadlines.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

Qualifications and requirements:

• Bachelor's degree in Business, Management, Information Systems or Engineering; or equivalent work experience
• 5+ years of information technology experience
• Working on digital platforms such as ERP, PIM/PXM, DAM and the interconnectivity of core and enriched data properties
• Demonstrated experience with product lifecycle, data governance, data collection, data migration, product data requirements such as regulatory data, and GS1/UPC creation and management.
• Experience working with an Agile mindset and methodology on large scale, technically complex projects
• Thorough understanding of the software development lifecycle
• Demonstrated experience working with teams that leverage software engineering practices
• Must be self-motivated and pragmatic
• Be accountable, adaptable, and collaborative
• Data driven analysis skills that help drive continuous improvement
• Excellent team player with the ability to influence and negotiate
• Highly adaptable to changing environment
• Excellent interpersonal skills and ability to work with diverse teams
• Must have situational awareness with an understanding of when to listen and when to be assertive.
• Strong analytical and problem-solving skills with high attention to detail

Associate is expected to operate at the proficient level across the following areas of technical knowledge and skill:

• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio/Miro, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP, PXM/PIM, DAM, PLM solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of the software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large group.