Dynamics 365 Functional Consultant

Hybrid in Alpharetta, GA, US • Posted 21 hours ago • Updated 21 hours ago

Contract W2

Contract Independent

No Travel Required

Hybrid

$55 - $65/hr

Improving Corporate Services

Fitment

Dice Job Match Score™

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Job Details

Skills

Git
Customer Relationship Management (CRM)
Microsoft Dynamics
UAT
CI/CD

Summary

The Dynamics 365 Functional Consultant is a technical specialist responsible for configuring CRM platforms to meet the unique needs of an organization. You will play a central role in translating business requirements into functional CRM solutions, ensuring the system is optimized for user productivity, data integrity, and business value.

The CRM Configurator is responsible for the following results:

Collaborate with product teams to translate functional requirements into technical solutions.
Perform complex analysis, design, development and unit testing of software applications from user requirements and design documents.
Configure CRM platforms using built-in tools to configure entities, fields, workflows, business rules, dashboards, and user interfaces.
Develop and maintain integrations between the CRM and other enterprise systems (ERP, marketing automation, customer service platforms) using built-in tools, ensuring seamless data exchange and process automation.
Implement data migration, cleansing, and transformation processes to ensure high data quality and integrity within the CRM.
Conduct unit testing, system testing, and support user acceptance testing (UAT) to validate new features and configurations. Manage deployment processes using version control and CI/CD pipelines.
Produce and maintain technical documentation, including solution designs, configuration guides, and support materials for ongoing maintenance.
Monitor system performance, troubleshoot issues, and proactively recommend enhancements based on user feedback and evolving business needs.

EDUCATION

The preferred candidate will hold a bachelor’s or master’s degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and experience.

EXPERIENCE PREFERRED

2+ years of experience in CRM configuration or related software roles, with a proven record of delivering technical CRM solutions.
Demonstrated ability to collaborate with product teams to translate functional requirements into technical solutions.
Skilled in configuring Microsoft Dynamics 365 using built-in tools for entities, workflows, business rules, dashboards, and user interfaces.
Experience managing deployment processes using version control (e.g., Git) and CI/CD pipelines.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10263014
Position Id: 8919260
Posted 21 hours ago

Company Info

About Improving Corporate Services

Improving is the leading IT consulting and software engineering company in North America. We help enterprises and organizations solve their most complex technology challenges through modern software development, technology consulting, agile training, and team augmentation services. Whether your business needs to understand the impact of a new initiative, deploy a new application, or partner with a trusted firm that can assimilate into your team, Improving is here to help! We are dedicated to educating and supporting your business each step of the way.

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