About the Role
We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role - diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24 7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.
Experience
2 5 years of experience in data center cabling, network hardware installation, or telecommunications
Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
Experience with large-scale rack deployment projects (50+ racks)
Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
Experience working with liquid-cooled rack systems (AALC) preferred
Experience with barcode scanning and asset management workflows preferred
Preferred Qualifications
BICSI certification (Installer, Technician) or equivalent
OSHA 10/30 certification
Experience in hyperscale data-center environments - multi-tenant or campus-scale
Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
Background in either telecom carrier ops or large enterprise network repair
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