Job#: 3034302 Job Description: The RoleThis is a client-facing implementation leadership role for a project manager who is comfortable operating in both structured and fast-moving environments.
You will lead the day-to-day execution of software implementations for enterprise and mid-market customers, guiding projects from requirements through build and deployment while maintaining strong alignment with client stakeholders and internal technical teams.
This role is ideal for a project manager who is confident managing scope, navigating ambiguity, and communicating professionally with senior stakeholders while keeping delivery teams focused and moving forward. You will partner closely with Professional Services POD leaders, aligning on delivery strategy and ensuring strong execution across your projects.
What You'll LeadImplementation & Delivery LeadershipYou will drive the day-to-day execution of client implementations from kickoff through deployment.
- Lead project planning, kickoff, and ongoing delivery execution
- Define and manage scope, timeline, milestones, and deliverables
- Translate requirements into actionable delivery plans with technical teams
- Maintain momentum by identifying risks early and driving resolution
- Coordinate internal and client resources to keep delivery on track
- Ensure projects remain aligned to contracted scope and agreed outcomes
- Support structured requirements and solution planning phases
- Lead iterative build and configuration cycles through deployment
- Facilitate backlog clarity, sprint planning, and milestone tracking
- Drive readiness for deployment and successful go-live execution
Client & Stakeholder ManagementThis role requires strong professionalism and confidence working with external clients.
- Serve as primary day-to-day contact for client delivery communication
- Set and maintain clear expectations around scope, timeline, and responsibilities
- Communicate effectively with director- and executive-level stakeholders
- Provide clear status reporting, including risks and recommended actions
- Navigate scope changes and evolving requirements with structure and transparency
- Build strong working relationships while maintaining appropriate boundaries
What We're Looking ForThe strongest candidates for this role:
- 6+ years leading client-facing software or SaaS/PaaS implementations
- BPM implementation experience
- Confidence managing external client expectations and scope
- Strong executive-level communication and professionalism
- Ability to operate across both structured and agile delivery approaches
- Ownership mindset - focused on outcomes, not just coordination
- Calm, organized, and solutions-oriented under pressure
- Ability to build trust quickly with clients and technical teams
Helpful experience:
- Professional Services, consulting, or client delivery environments
- Workflow automation, integration-heavy solutions, or process transformation
- PMP or similar certification
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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