Telephony / Avaya Engineer

Role Descriptions: Job Description Experience in Telephony Systems configuration Avaya Call Manager System Manager Voicemail Systems.Experience with NICE Uptivity Call Recording Screen capture TASKE Reporting Cisco Secure Telephone and Video CommunicationsExperience with Telecommunications TechnologiesAdvanced understanding of technical functional aspects of Avaya PBX systemsAdminister the Avaya Unified Communications environment.AWS Connect configuration and administration.Ability to establi

Key Responsibilities: Design, deploy, troubleshoot, and optimize telecom voice infrastructure Manage and support core voice platforms including Ribbon, Metaswitch, Nokia/Siemens, or similar technologies Handle SIP signaling, RTP/SRTP, SDP, DIAMETER, transcoding, and telecom routing Lead troubleshooting efforts during live outages and provide RCA/mitigation documentation Work with Cisco networking technologies including BGP, OSPF, VLANs, NAT, HSRP, VPNs, and ACLs Develop automation/scripts

Description We are looking for a Telecom Unified Communications Engineer to support and enhance enterprise communication systems in Chicago, Illinois. This role focuses on maintaining reliable voice and collaboration services, improving platform performance, and partnering with internal teams and external providers to resolve complex telecom issues. The ideal candidate will bring hands-on experience with unified communications technologies and a proactive approach to modernization, service stabi

Telecommunications Specialist Overview TEKsystems is seeking a Telecommunications Specialist to support a large-scale enterprise initiative converting legacy POTS lines to VOIP across multiple locations. This role will provide day-to-day telecom support, coordinate installations, and ensure reliable voice and connectivity services throughout the duration of the project. This is a long-term contract supporting a highly visible transformation effort. Key Responsibilities Support and manage ente