Tech support || Urgent hiring || 100% interview || Hybrid in Malvern, PA

Hybrid • Posted 11 hours ago • Updated 1 hour ago
Full Time
50% Travel Required
Hybrid
$33/hr on C2C
Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Summary

Hybrid in Malvern, PA

Job Description

Responsibilities

  • Daily: analyze incidents from the past 24 hours, work with other analysts to make data complete and accurate. Work with management and analysts to build metrics/reports, analyze the metrics, and share insights/findings/patterns.

Qualifications

  • Understand an IT incident ticket, what is broken, resolution, relation to other incidents and problems (ability to learn quickly and retain). Ability to work with others to clean up data. Communicate clearly. Metrics experience: how to analyze data, find patterns, identify outliers, etc. PowerBI and/or Tableau experience needed ServiceNow experience nice to have

Job Responsibilities

Responsibilities

  • Daily: analyze incidents from the past 24 hours, work with other analysts to make data complete and accurate. Work with management and analysts to build metrics/reports, analyze the metrics, and share insights/findings/patterns.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91121021
  • Position Id: 2026-44880
  • Posted 11 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Malvern, Arkansas

6d ago

Full-time

Hybrid in Harrisburg, Pennsylvania

13d ago

Easy Apply

Full-time

Depends on Experience

Oaks, Pennsylvania

Today

Easy Apply

Contract, Third Party

$0,00/-

Pennsylvania

Today

Full-time

Search all similar jobs