Client Support Services Specialist/Investigations Analyst

Jersey City, NJ, US • Posted 2 days ago • Updated 2 days ago

Contract W2

On-site

$50 - $56/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Analytics
Cascading Style Sheets
Back Office
Customer Satisfaction
Customer Support
Front Office
Management
Middle Office
Network
Product Management
Reporting

Summary

The USD Clearing & Payment middle office function is performed by Client Support Services (CSS), which is a group reporting into Payment & Clearing Solutions (PCS). CSS is responsible for the management of Risks, Client reporting and analytics as well as supporting Network Clearing North America (NCNA) and Product Management by ensuring full transparency of limits, funding and operations bookings.

Its core responsibilities are as follows:

Proactive monitoring and support to US dollar clearing client base.

Credit, funding and transaction limit management and oversight.

Managing Client s reporting and analytics.

Act as liaison between the back office and client/front office as applicable

Process all assigned payment and compensation related inquiries received from our customer as well as internal operating areas where correspondences are needed to be send.

Validate the accuracy of co-workers correspondences.

Maintain files and queues to ensure assigned inquiries are handled in a timely and professional manner and in accordance with departmental procedures.

Coordinate with various stakeholders in the business as required.

Drive customer satisfaction by working closely with our clients to improve the service provided to them.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10244982
Position Id: 8910563
Posted 2 days ago

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Jersey City, New Jersey

•

Yesterday

ts core responsibilities are as follows: Proactive monitoring and support to US dollar clearing client base. Credit, funding, and transaction limit management and oversight. Managing Client s reporting and analytics. Act as liaison between the back office and client/front office as applicable Process all assigned payment and compensation related inquiries received from our customer as well as internal operating areas where correspondences are needed to be send. Validate the accuracy of co-worke

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Contract

$50 - $55

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Contract, Third Party

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Client Support Services Specialist

Jersey City, New Jersey

•

Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Client Support Services Specialist for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ. Responsibilities: Serve as main contact point for the network and help resolve all issues related to the USD/CAD clearing business Support the overall day to day business relationships of BNPP Network USD and CAD Network Clearing Clients at an account level. Coordinate with various stakeholders in

Contract

USD 56.00 - 58.42 per hour

Investment Team Support Associate - Aladdin

New York, New York

•

2d ago

We are seeking an Investment Team Support Associate to join our team. This is a high-performing function within the Public & Private Markets, with a primary, end-to-end focus on Blackrock's Aladdin. This role will serve as an operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity, and Multi-Asset strategies across workflows, data, controls, interfaces, and analytics. This team is the operational front line, aligned to Investment Team

Full-time

USD 100,000.00 - 130,000.00 per year

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Client Support Services Specialist/Investigations Analyst

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