Required Qualifications:
• Bachelor’s degree in information science/technology, Business, Computer Science or equivalent
• At least 8 years of direct experience in one or more aspects of Information Technology (Software design/development, IT Architecture, Technology or Product Owner/Management, and Quality Assurance)
• Minimum of 1 year experience as a Program Level Agile Coach supporting large Program(s) / Agile Release Train(s) with multiple Agile/Product Development Teams
• At least 2 years' experience as a Team Level Agile Coach for Agile/Product Development Teams to include standing up Agile/Product Development Teams
• At least 3 years' experience as a Scrum Coach (Scrum Master), Product Owner or in a Leadership role with Agile/Product Development Teams
• Experience coaching, implementing, and enabling transformation of Agile/Product Development Teams to DevOps Teams, including use of Continuous Integration/Continuous Development (CI/CD) and Automation/Continuous Testing
• At least one of the following certifications: - Certified Scrum Master (CSM) - Advanced Certified Scrum Master (ACSM) - SAFe Scrum Master - Agile Certified Scrum Coach (PMI-ACP)
Exp. Required:
• Experience with ServiceNow ITSM (IT Service Management), Platform Analytics, and Agile Development platforms
• Experience facilitating Big Room Planning/PI Planning events for Agile Release Trains
• Knowledge and experience with SAFe (Scaled Agile Framework) methodologies
• Experience developing and implementing strategic roadmaps for agile programs
• Ability to coach teams on iterative improvement practices and retrospective techniques
• Strong facilitation skills including coaching to Scrum of Scrums, Product Owner Sync, and Inspect and Adapt Workshops
• Experience working with cloud-based ERP systems and supporting digital transformation initiatives
• Excellent communication and stakeholder management skills across all organizational levels
The Contractor shall deliver, but not limited to, the following:
• Agile Coaching & Transformation: Establish new Agile teams and provide interactive initial and ongoing coaching to stakeholders and teams and help existing teams adopt and improve agile methods and practices
• Big Room Planning Facilitation: Design, prepare for, and facilitate Program Increment (PI) Planning events including Sprint Planning, iteration planning, and team alignment sessions
• Strategic Planning Support: Collaborate with program leadership to develop strategic roadmaps, prioritize initiatives, and align team objectives with business outcomes
• Team Effectiveness & Process Improvement: Conduct ongoing evaluations to ensure the effectiveness of Agile programs and recommend modifications to enhance team performance and delivery capabilities
• Stakeholder Collaboration: Proactively collaborate and communicate with internal/external stakeholders to address Agile knowledge gaps and support program effectiveness
• DevOps Enablement: Coach teams on DevOps practices, continuous integration/continuous deployment (CI/CD), and automation techniques
• Reporting & Assessment: Provide regular assessments of team maturity, program health metrics, and recommendations for continuous improvement and work with the teams to implement improvement recommendations
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