Business Analyst

Job Description

We are looking for a Business Analyst to capture requirements, synthesizing them with scope and priority and assess the expected behavior and associated risks. This position will be a contract and hybrid in Trenton, NJ.

What You'll Do

• Conduct user research and participate in stakeholder meetings to assess customer pain points, understand business processes, and identify opportunities for improving digital experience

• Capture, validate, and translate high-level business requirements into detailed functional requirements, use cases, and technical specifications with appropriate scope, priority, and level of detail

• Facilitate requirements prioritization and negotiation amongst multiple stakeholders

• Perform GAP analysis to document differences between existing business requirements and current business model to define system procurement needs

• Create and maintain comprehensive documentation including user flow diagrams, data flow diagrams, business/logical/physical data models, process flows, and ad-hoc reports

• Develop detailed functional designs and use cases suitable for development teams

• Collaborate with design teams in brainstorming sessions to discuss business scope and provide feedback on performance, customer experience, and security measures

• Work closely with vendors, developers, and cross-functional team members throughout the Software Development Life Cycle to ensure products are built to specifications

• Coordinate activities between State Agency Project Manager and Vendor partners to ensure seamless process execution

• Identify, assess, and communicate issues and risks associated with Epic/Feature/Stories

• Apply best practice risk management to anticipate challenges and develop mitigation plans with the team

• Ensure quality, accuracy, and completeness of deliverables

• Manage requirements traceability information and track requirements status throughout the project lifecycle

• Manage changes to baselined requirements through effective application of change control processes and tools

• Review, comment, follow-up, and prioritize reported defects and enhancement requests

What You'll Need

Required:

• 5 years' experience with business analysis and testing

• Knowledge of requirements traceability

• Knowledge of requirements elicitation

• Knowledge of developing test cases and scenarios

• Knowledge of the software development lifecycle and the implementation of Software as a Service (SaaS) solution

• Knowledge of "As-ls" and "To-Be" Modelling

• Experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects

• Experience with all the aspects of the Software Development Life Cycle(SDLC)

• Superior planning skills with the ability to handle large workload and facilitate the activities of dynamic work groups

• Strong technical problem-solving skills, with an ability to troubleshoot complex application issues

• Exceptional research skills and resourcefulness

• Proven ability to lead diverse groups of resources to solution agreement by leveraging influencing skills to drive consensus

• Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders

• Experienced user of MS Excel, MS Word, MS Visio, MS Teams and MS PowerPoint

Preferred:

• Experience with large scale system modernization

• Knowledge of COT/Saas large scale implementations/modernizations

• Experience with Software Development Life Cycle (SDLC)

• Experience in the implementation of Salesforce applications