Systems Operations Engineer - NC, IA, MN, TX, AZ

Job#: 3025682

Job Description:
Client: Financial services
Team: TBA
Job Title: Systems Operations Engineer 4
Location: Charlotte, Dallas, Phoenix, Minneapolis, or Des Moines (Hybrid - 3 days onsite)
Contract Length: 12 Months (Possible Conversion to FTE)
Pay Rate: $61 - $65/hr (OT40)
Top Requirements:

5+ years of Systems Engineering or Technology Architecture experience

4+ years using observability platforms (BigPanda, ThousandEyes, Grafana, Prometheus, ELK, Splunk Observability, AppDynamics)

4+ years of experience in ITSM (incident, problem, change management)

3+ years of experience with Red Hat Enterprise Linux, Kubernetes, and strong proficiency with Red Hat OpenShift (OCP)

3+ years supporting production-grade SRE environments

3+ years working with cloud-native architectures, HA systems, Google Cloud Platform or Azure, and Kubernetes

Expertise with Ansible Tower automation and scripting (developing & maintaining playbooks)

Plusses:

Strong Agile/Scrum background

Project management and stakeholder engagement experience

Proven experience leading cross-functional teams

Excellent communication, collaboration, problem-solving, and decision-making abilities

Job Summary:

The Systems Operations Engineer 4 will serve as a senior technical contributor supporting complex, large-scale Systems Operations Engineering initiatives. This role involves evaluating multi-faceted system challenges, developing strategic solutions, and partnering across engineering and leadership teams to ensure high-reliability operations. The engineer will leverage observability tools, SRE best practices, automation, cloud-native technologies, and ITSM processes to optimize system performance and contribute to enterprise-wide operational strategies. This position also requires on-call support and the ability to work a hybrid schedule.
Day-to-Day Responsibilities:

Review and analyze complex Systems Operations Engineering challenges across long-term and large-scale initiatives

Leverage observability tools (BigPanda, ThousandEyes, Grafana, Prometheus, ELK, Splunk, AppDynamics) to monitor and enhance service reliability

Support incident, problem, and change management processes through ITSM frameworks

Work with RHEL, Kubernetes, and Red Hat OpenShift in production environments

Apply SRE principles to maintain and improve production-grade systems

Support cloud-native architectures, high-availability environments, and containerized workloads

Build and maintain automation solutions using Ansible Tower (playbooks, workflows)

Collaborate with engineers, architects, and leadership on complex operational solutions

Lead cross-functional initiatives and provide strategic technical guidance

Participate in on-call rotation and support ad-hoc operational needs

Deliver work within Agile/Scrum environments and support continuous improvement

Ensure compliance with policies, procedures, and operational standards

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.