Job#: 3019014 Job Description: IT Business Analyst - O&G / Refinery domain expertise preferred
Location: Whiting, Indiana or surrounding areas
Schedule: 3-4 days onsite/week
Description:
- User research: Engage with users, observe and analyze their workflows, and extract meaningful insights about how they perform a process and interact with a product or system.
- Requirements definition: Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis.
- Relationship management: Build strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and collaboration.
- Business process change: Lead business process workshops to analyze and map business processes, find opportunities for process improvements, and implements changes to enhance efficiency and effectiveness.
- Data analysis: Analyze and model data requirements, understand data models and database design to support sophisticated datasets, and provide insights and recommendations based on data analysis to support decision-making.
- Service delivery: Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution.
Experience and Qualifications:- Strong analytical and problem-solving skills.
- Superb oral and written communication skills.
- Ability to build positive relationships with a variety of domain experts.
- Technical proficiency in areas such as data analysis and modeling, service design, and application design.
- Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent experience.
- Demonstrable experience as a Business Analyst or in a similar role.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.