IT Business Analyst III

Job#: 3025166

Job Description:
IT Business Analyst III

Location: Charlotte, North Carolina / Jacksonville FL/ Kennesaw GA (Onsite)

Employment Type: Contract

Duration: 12 months

Role Overview

This Business Analyst will be responsible for requirements definition, analysis, and execution support across multiple enterprise technology initiatives focused on the M365 Ecosystem, Microsoft Information Protection, Email Classification, and large-scale client migrations. This role plays a critical part in enterprise-wide data protection and email classification initiatives, ensuring solutions align with regulatory requirements, security standards, and user productivity goals. A key focus will be supporting large client migrations and cross-departmental implementations.

Key Responsibilities

• Define and document business and functional requirements for Microsoft Information Protection, email classification, and data protection initiatives.
• Translate regulatory, risk, and security requirements into clear, actionable requirements and acceptance criteria.
• Partner with Product Managers, Architects, and Engineering teams to support solution design and delivery.
• Lead and support large-scale client and platform migrations, including discovery, impact analysis, and execution readiness.
• Serve as a subject matter expert in Email Classification tools and information protection capabilities.
• Collaborate with UX teams to ensure solutions are intuitive, efficient, and minimize end-user friction.
• Create, groom, maintain, and update Jira epics, features, and user stories.
• Support proof-of-concepts, user acceptance testing, pilot programs, and production rollouts.
• Facilitate workshops, requirement-gathering sessions, and stakeholder reviews.
• Develop and maintain business process flows, use cases, and user journey documentation.
• Partner with change management teams to support communications, training, and adoption strategies.
• Coordinate testing activities and validate that delivered solutions meet business and compliance requirements.

Required Qualifications

Experience:

• 5-7 years of experience as a Business Analyst in large enterprise environments.
• Experience working in a highly regulated financial institution.
• Proven experience working on email classification tools in enterprise environments.
• Experience supporting large-scale client or platform migrations.
• Demonstrated success delivering complex, cross-departmental initiatives.
• Experience supporting information protection or data classification programs.

Skills:

• Strong business analysis discipline, including requirements elicitation, documentation, and validation.
• Deep understanding of Microsoft Information Protection concepts (sensitivity labels, policies, data classification).
• Knowledge of Data Classification and Automatic Classification.
• Strong user experience (UX) mindset balancing security and usability.
• Extensive Jira experience and familiarity with Agile methodologies.
• Excellent executive-level communication and presentation skills.

Technical Skills:

• Microsoft Information Protection (MIP), Sensitivity Labels, DLP.
• Email Classification tools (e.g., Fortra Data Classification Tool, MIP).
• Implementation of Auto Classification and Purview Policies.
• Microsoft 365 and Outlook-based solutions.
• Enterprise software deployment processes.
• Excel (for large data sets) and PowerPoint (for executive presentations).

Preferred Qualifications

• Business Analysis or Agile certification is preferred.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.