About this Position At Henkel, you'll be part of an organization that's shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and ourcutting-edge technologies, you'll have countless opportunities to explore newpaths and grow.
This position is with our Adhesive Technologies business unit -where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.
Dare to learn new skills, advance inyour career and make an impact at Henkel. What you'll do - Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
- Consult customers on solutions generating value for their use cases
- Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
- Work with application equipment to provide solutions to enhance customer adhesive related processes
- Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
- Reports quality issues / customers' claims to relevant parts of the organization
- Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
- Identify opportunities to create customer value in remote settings by leveraging remote interaction tools
- May support the laboratory work and samples coming from customers, and report technical results to customers
- Responsible for products application / technical training and coaching of field sales forces and customers
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of AE field team or project team members
- Promote internally SBU innovations and best learnings cross accounts
What makes you a good fit - In-depth knowledge of relevant technologies, applications, and products.
- Ability to build relationships with professionals of all organizational levels.
- Excellent verbal and written communication skills to convey technical information clearly to diverse audiences.
- Analytical and problem-solving skills to identify and address technical issues effectively.
- Customer-centric approach with the ability to understand and meet client needs.
Some benefits of joining Henkel - Health Insurance: affordableplans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time offincluding sick, vacation, holiday and volunteer time, flexible & hybridwork policies (depending on role), and vacation buy / sell program
- Financial: 401k matching,employee share plan with voluntary investment and Henkel matching shares,annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week genderneutral parental leave (up to 20 weeks for parents giving birth), fertilitysupport, adoption & surrogacy reimbursement, discounted child and elderlycare, and scholarships
- Career Growth: diverse nationaland international growth opportunities, access to thousands of skillsdevelopment courses, and tuition reimbursement
The salary rangefor this role is
$110,000.00 and $130,000.00. This range represents the good-faith minimumand maximum wages the Company reasonably expects to offer for this role at thetime of posting. In addition to base salary, this position may be eligiblefor incentive pay or other forms of compensation, as applicable. TheCompany also offers a comprehensive benefits package as described above. Actualcompensation will be based on factors such as the candidate's skills,experience, education, training, and work location. This posting is intended tocomply with all applicable state and local pay transparency laws.
Henkel does notaccept unsolicited resumes from search firms or employment agencies.Unsolicited referrals and resumes are considered Henkel property and therefore,Henkel will not pay a fee for any placement resulting from the receipt of anunsolicited referral.
At Henkel, wecome from a broad range of backgrounds, perspectives, and life experiences. Webelieve the uniqueness of all our employees is the power in us. Henkel is anequal opportunity employer. We evaluate qualified applicants without regard torace, color, religion, sex, age, national origin, disability, veteran status,genetic information, and other legally protected categories.
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