Business Integration - Analyst , Analyst

Roles & Responsibilities:

• Business Integration (B2B) High Volume and with Quick SLAs
• Customer Facing (Customer, Software Company, and USF Sales)
• EDI – Electronic Data Interchange
• Gap Analysis
• Design Docs (Business to Technical Requirements)
• cXML, XML, EDI – Ansi X12, JSON, CSV, Tab Delimited, Comma Separated
• Various Communication Methods AS2 SFTP Etc.
• Support Tickets for Existing Integrations, triage, Customer ADD ONs to existing, retriggering Files or invoices etc.
• Responding to General Questions and Inquires for existing or prospects integrations.
• Coordinating and facilitating calls
• Excel – Advanced

Required Skills and Experience

• Excellent decision-making capabilities
• Excellent organization, and team collaboration skills
• Excellent Excel Advanced Preferred
• Excellent written and verbal communication skills
• Excellent facilitation, collaboration, negotiation, and presentation skills
• Strong Knowledge and general understanding of IT/Technical Concepts
• General knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files etc.
• General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, CoreFtp/FileZilla.
• Communication Methods AS2, SFTP, FTP and Van
• Comfort with ambiguity, frequent change, or unpredictability