EDI / IT Specialist

Key Responsibilities

EDI Management & Retailer Integrations

·         Manage end-to-end EDI transactions including 850, 855, 856, 810, 846, 940, and 945 documents

·         Maintain and onboard retailer EDI programs (e.g., Walmart, Target, Walgreens, Amazon, grocery and specialty retailers)

·         Troubleshoot EDI errors, compliance issues, retailer chargebacks, and testing requirements

·         Administer and support EDI platforms such as SPS Commerce, TrueCommerce, CommerceHub, or similar providers

ERP, Systems & IT Support

·         Support and maintain Microsoft Dynamics GP as the organization’s primary ERP system

·         Manage integrations between Dynamics GP, SalesPad, accounting systems, EDI platforms, and warehouse technologies

·         Provide day-to-day IT support including hardware, software, network access, and user permissions

·         Coordinate with external vendors, consultants, and managed service providers

Warehouse & Operational Technology

·         Support SalesPad and warehouse-related systems including order processing, inventory management, barcode scanning, label printing, and shipping systems

·         Maintain integrations with shipping platforms, carriers, and third-party logistics (3PL) partners

·         Improve inventory accuracy, operational workflows, and reporting

Qualifications

·         Bachelor’s degree in Computer Science, Information Technology, or a related field (required)

·         5+ years of experience in EDI, ERP, IT, or supply-chain systems management

·         Strong understanding of retail EDI transaction sets and compliance requirements

·         Hands-on experience with Microsoft Dynamics GP (required)

·         Experience supporting SalesPad and warehouse or distribution technologies

·         Ability to manage system integrations and troubleshoot complex technical issues

·         Strong communication skills and ability to support cross-functional teams

Preferred Experience

·         Experience in consumer products, publishing, or retail distribution environments

·         Familiarity with SQL, APIs, or data integrations

·         Experience supporting warehouse automation, fulfillment systems, or 3PL integrations