Data Center Field Operations Technician
We are seeking a hands-on Data Center Field Operations Technician to support the installation, testing, maintenance, and troubleshooting of critical data center infrastructure at Meta's facility in New Albany, Ohio.
The ideal candidate will have experience with fiber optics, structured cabling, rack and stack, network equipment installation, and physical network troubleshooting. This role requires strong technical skills, attention to detail, and the ability to work in a fast-paced, mission-critical environment.
Important: This is a fully onsite position. Candidates must be local to New Albany, Ohio, or willing to relocate. Remote and hybrid options are not available.
Responsibilities
- Install and deploy server racks, switches, and other network equipment.
- Install, route, label, terminate, and maintain fiber-optic and copper cabling, including Cat6A.
- Perform fiber-optic testing using OTDRs, optical power meters, and cable testers.
- Troubleshoot physical network connectivity issues and provide Layer 1 break-fix support.
- Identify and replace faulty cables, optical transceivers, and network components.
- Support rack moves, equipment upgrades, decommissioning, and new data center deployments.
- Perform preventive maintenance, including fiber connector cleaning and cable inspections.
- Maintain accurate service tickets, asset records, and shift handover documentation.
- Follow data center safety procedures, including PPE, ESD protection, and lockout/tagout requirements.
- Collaborate with engineering, facilities, and supply chain teams to ensure reliable infrastructure operations.
Requirements
<>Required Skills
- Hands-on experience in fiber optics, structured cabling, and network infrastructure.
- Experience with rack and stack, equipment installation, testing, and break-fix support.
- Knowledge of fiber-optic termination, routing, labeling, and troubleshooting.
- Experience using OTDRs, optical power meters, and cable testers.
- Understanding of Layer 1 network troubleshooting and physical connectivity.
- Familiarity with ticketing systems and technical documentation.
- Ability to lift 50+ lbs regularly, stand and walk for extended periods, and work on ladders or lifts.
- Ability to work onsite in New Albany, Ohio, and accommodate a 24/7 shift environment.
<>Preferred Skills
- Experience supporting hyperscale or large-scale data centers.
- Familiarity with liquid-cooled data center racks.
- Experience with inventory management, barcode scanning, and asset tracking.
- BICSI Installer or Technician certification.
- OSHA 10, OSHA 30, or another accepted safety certification.
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Work Schedule and Shift Bonuses
This position operates in a 24/7 shift environment. Candidates must be flexible to work assigned shifts, including afternoon or night shifts as required.
Exact shift timings and assignments will be communicated during the hiring process.
Interview Process
- Technical Interview: 30 minutes
- Manager Interview with Meta: 15 minutes
Candidate Location Requirements
Candidates should be local to New Albany, Ohio, or willing to relocate.
Candidates with a commute exceeding one hour must clearly understand the onsite requirement and confirm their commute or relocation arrangements before submission.
Ideal Candidate Profiles
- Data Center Technician
- Fiber Optic Technician / Fiber Splicer
- Structured Cabling Technician
- Telecom Technician
- Network Infrastructure Technician
- Network Deployment Technician
- Low Voltage Technician
- Telecommunications Field Technician
To be considered, candidates should highlight their relevant fiber-optic, cabling, testing, and data center infrastructure experience, along with any applicable safety certifications.
