It Support Technician

Description
Our customer is seeking a dedicated and self-motivated IT Support Contractor to provide on-site technical support and serve as an IT liaison within correctional medical clinics located in Dallas, Texas . This role is ideal for individuals who enjoy hands-on technical work across multiple locations and prefer a dynamic work environment over a traditional desk job. Veterans transitioning from military service are strongly encouraged to apply.
Key Responsibilities:
Provide technical support for desktop computers, laptops, printers, scanners, and other hardware.
Troubleshoot and resolve local network and broadband connectivity issues.
Perform cable installations for network, telephone, and video systems.
Collaborate with vendors to implement and support new technologies within the facilities.
Maintain and deploy system images in accordance with departmental standards.
Assist staff with software and hardware functionality.
Monitor and report on desktop, server, and network performance to senior technicians and management.
Ensure compliance with internal controls and reporting structures.
Technical Skills & Tools:
Remote desktop tools (e.g., VNC)
Microsoft Active Directory & Group Policy Objects
Windows Server administration
Networking technologies: T1, Fiber Optics, Ethernet switches, Cisco routers
Wireless access point configuration and support
Symantec Ghost for imaging and deployment
Software deployment and terminal emulation tools
Support for laser and desk jet printers, scanners
Experience with electronic time capture systems
Skills
Desktop, Troubleshooting, Technical support, Customer service, Help desk
Top Skills Details
Desktop, Troubleshooting, Technical support
Additional Skills & Qualifications
Additional Skills & Qualifications
Ideal Candidate Profile:
Comfortable working independently with minimal supervision.
Enjoys traveling between multiple sites and working in varied environments.
Strong troubleshooting and problem-solving skills.
Excellent communication and collaboration abilities.
Prior experience in IT support, especially in healthcare or correctional settings, is a plus.
NO PRIOR CRIMINAL HISTORY
Experience Level
Intermediate Level IT
Job Type & Location
This is a Contract position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.