Backup Storage Engineer

Role :   Backup Storage  Engineer

Client: Cognizant

Work Location: Mahwah, NJ

Roles & Responsibilities

• Administer, configure, support, and optimize Dell NetWorker backup environments.
• Manage NetWorker environment setup, installation, configuration, policy management, backup operations, restore/recovery, monitoring, reporting, maintenance, updates, security, and compliance activities.
• Configure, monitor, troubleshoot, and support Dell Data Domain systems, including system setup, connectivity, performance, capacity, replication, and hardware-related issues.
• Independently troubleshoot backup failures, restore issues, performance degradation, connectivity problems, and infrastructure incidents.
• Support backup and recovery operations across physical servers, virtualized platforms, SAN, NAS, and storage environments.
• Perform Root Cause Analysis (RCA) and implement sustainable corrective actions.
• Proactively monitor backup infrastructure, capacity, jobs, alerts, health, and performance.
• Coordinate complex technical issues with Dell, Wasabi, Acronis, and other OEM/vendor support teams.

Must-Have Skills

• 8+ years of relevant enterprise Backup / Data Protection / Storage experience.
• Strong hands-on Dell NetWorker administration and troubleshooting.
• NetWorker installation, configuration, policy management, backup operations, restore/recovery, monitoring, maintenance, security, and support.
• Hands-on Dell Data Domain experience including:
• System setup and configuration
• Monitoring
• Troubleshooting
• Strong end-to-end troubleshooting across Host → Data Protection → Data Domain.
• Enterprise backup and recovery operations.
• Backup failure analysis, recovery validation, and performance troubleshooting.
• Linux/Unix and Windows Server troubleshooting.
• Virtualization, SAN, NAS, and storage troubleshooting.
• Incident, Problem, Change, and Service Request Management.
• OS patching, controlled change execution, monitoring, and infrastructure diagnostics.
• Strong documentation, communication, and stakeholder-management skills.