We are looking for Production Support Engineer (Deposit Systems) for our client in Toronto, ON
Job Title: Production Support Engineer (Deposit Systems)
Job Location: Toronto, ON
Job Type: Contract
Job Overview:
Requirement/Must Have:
- Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.
- Advanced Linux shell scripting and environment automation skills.
- Experience with OpenVMS DCL is highly preferred.
- Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M or a comparable scheduler.
- Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.
- Foundational knowledge of basic banking and accounting principles including debits/credits, general ledger postings, interest accruals, and transaction balances.
- Direct experience working within Linux/Unix production environments.
- Experience with the OpenVMS operating system is a strong asset.
- Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies and change control procedures.
- Daily operational proficiency with Jira.
- Flexibility to work during non-standard working hours or days as requested.
Responsibilities:
- Provide comprehensive production support for the deposit platform.
- Support the nightly batch schedule on an on-call rotation basis using Control-M.
- Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.
- Address user inquiries regarding application functionality, including account and interest statements.
- Extract data on balances, accounts, and transactions.
- Design and develop system enhancements, ad hoc requests, and robust environment scripts using Linux shell and OpenVMS DCL.
- Perform analysis for system upgrades.
- Provide development and testing estimates.
- Author technical design specifications and application documentation.
- Execute integrated testing with related applications.
- Create and manage formal change requests following corporate SDLC guidelines.
- Maintain real-time task tracking in Jira.
- Provide daily updates to management.
- Adhere strictly to institutional policies and mandatory training timelines.
Nice to Have:
- Experience with OpenVMS DCL.
- Experience with the OpenVMS operating system.
Skills:
- COBOL.
- Production Support.
- Control-M.
- Linux/Unix Shell Scripting.
- OpenVMS DCL.
- Oracle PL/SQL.
- SQL.
- Batch Processing.
- Banking.
- Accounting.
- Jira.
- SDLC.
Qualification And Education:
- 4+ years of experience in production support or systems engineering.
- Strong legacy system expertise in COBOL and enterprise job scheduling.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Never miss an opportunity! Create an alert based on the job you applied for.
