Job Title: WCAG Digital Accessibility Specialist
Location: Philadelphia, PA (Hybrid 2x weekly)
Exp Level: 10+ years
The Senior Accessibility Specialist will serve as the lead technical and strategic resource for designing, implementing, and institutionalizing the City’s digital accessibility program across Phila.gov and content creation pipelines throughout the city. The resource will work closely with OIT’s Digital Services team, departmental stakeholders, and vendor partners to ensure that accessibility is integrated across the full lifecycle of digital products and services.
Work Activities
Identify non-compliant digital properties (websites, applications, PDFs, forms, kiosks) in context of WCAG 2.1 AA standards • Implement the standard operating procedure for digital document creation and publishing Establish and develop automated and manual accessibility validation workflows, including tooling recommendations, integration with CI/CD pipelines, and quality assurance checkpoints for design, development, and procurement processes.
SKILLS:
Minimum 5 years of professional experience in digital accessibility, including hands-on auditing, remediation, and program development.
• Deep expertise in WCAG 2.1 AA / AAA, Section 508, ADA Title II, and assistive technology (screen readers, magnifiers, voice input, switch devices).
• Demonstrated experience designing and implementing enterprise accessibility governance frameworks, policies, and testing processes.
Proficiency with accessibility testing tools (e.g., axe, JAWS, NVDA) and experience integrating automated accessibility checks into CI/CD pipelines.
PREFERRED:
Experience working in or with government agencies, particularly on large-scale digital transformation or accessibility compliance initiatives.
• Experience with Mobile App accessibility testing
• Familiarity with content management systems (e.g. WordPress) and common government technology platforms, with an understanding of how to embed accessibility into CMS workflows.
• IAAP certification (CPAC, CPWA, CPACC, or WAS) or equivalent professional credential.
• Experience with inclusive design methodologies, user research with people with disabilities, and plain-language content strategy.
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