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Salesforce Service Cloud Engineer

Sacramento, CA, US • Posted 19 hours ago • Updated 19 minutes ago

Contract W2

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Contract Independent

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Job Details

Skills

Cloud Computing
Tier 3
Incident Management
Collaboration
Tier 2
Oracle Application Express
Apex
Salesforce.com
Root Cause Analysis

Summary

This is Vamshi ,from Software Technology We have a job opening with our client for position Salesforce Service Cloud Engineer If you are available and looking for any new opportunities, please send me your updated resume for below position ASAP.

Job Title: Salesforce Service Cloud Engineer
Location: CA, Sacramento (Hybrid)

Duration: Longterm Contract

Job Description

Looking for experienced Salesforce Service Cloud professionals to support enterprise-scale production simulation and stabilization activities for a complex Salesforce ecosystem.

The role involves Tier 3 incident analysis, troubleshooting, defect isolation, production simulation support, and coordination with Tier 2 support teams and system integrators. Candidates should possess strong technical troubleshooting capability across Apex, LWC, Flows, integrations, and Salesforce platform configurations.

The primary expectation is rapid issue triage, root cause analysis, defect identification, and operational support during production simulation and stabilization phases.

Candidates must be comfortable operating in enterprise support environments involving multiple vendors, high visibility incidents, evolving operational processes, and fast-paced troubleshooting scenarios.

Roles & Responsibilities

Required Experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10235988
Position Id: 2026-40000/237876
Posted 19 hours ago

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