Application and Operations Support Manager - Montvale, NJ (Hybrid)


MetaSense, Inc.
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Job Details
Skills
- .NET
- Azure
- SQL Server
- Global Application Support
- IIS
- WCF
- Windows-based application
- SQL
- ServiceNow
- Artificial Intelligence
- Application Support
- C#
- ITIL
- Microsoft SQL Server
- Microsoft Azure
- Microsoft IIS
- Microsoft Windows
- Leadership
- Global Operations
- Communication
Summary
- At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity.
- Bachelor s degree in Computer Science, Information Systems, or related discipline is preferred
- Strong understanding of Microsoft Azure architecture, monitoring, and operational tools.
- Technical proficiency in .NET / C#, SQL Server, and IIS/WCF/Windows-based application environments.
- Hands-on ability to review logs, write SQL queries, and interpret system performance data.
- Prior experience managing offshore support teams and coordinating global operations.
- Excellent written and verbal communication skills; ability to interface effectively with vendors, engineers, and business stakeholders.
- Knowledge of ServiceNow, Application Insights, and ITIL-based processes.
- Experience with applying AI to application support/ticketing systems and processes is a big plus, as the customer is introducing several different AI Agents to assist with ticket triage and processing.
- Dice Id: 10282828
- Position Id: 8960638
- Posted 10 hours ago
Company Info
Join MetaSense, Inc.™, a leading force in IT placement nationwide! As an Inc. 5000 award-winning talent and technology powerhouse, we're experiencing rapid growth and gaining widespread recognition. Our main office is in West Berlin, NJ, with a branch in Philadelphia, PA.
We're transforming the industry with our dedication to exceptional service.
When you join our dynamic team, you'll have the opportunity to make a real difference. Whether you're helping job seekers find their dream roles or providing essential staffing solutions to companies in transition, your role will be impactful. You'll work closely with our amazing team of Coaches, Staffing Consultants, and IT Professionals, understanding the unique needs of individuals and businesses, and delivering personalized career and talent solutions that lead to success.
At MetaSense, Inc., we value innovative thinking, practical solutions, and an unwavering commitment to excellence. With decades of combined experience in career coaching and staffing solutions, our leadership and staff are dedicated to creating strategies that help our clients thrive. We're passionate about our mission and driven to connect people with meaningful opportunities.
Join us at MetaSense, Inc. We are more than just a team – we’re family. Let us support you on your journey because, at MetaSense, your success is our top priority.
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