Systems Engineer

Desktop Support / Systems Engineer (Onsite)

Location: Miami, FL (Onsite 5 days per week)

Role Overview

We are seeking a highly skilled Systems Engineer to support a fast-paced, business-critical environment. This role combines senior end-user support, systems administration, and infrastructure support, with a strong emphasis on reliability, security, and responsiveness. The ideal candidate has experience supporting financial or high-availability environments, is comfortable working fully onsite, and can operate independently while collaborating with cross-functional IT teams.

Key Responsibilities

• Provide advanced desktop and end-user support in a high-touch, onsite environment
• Administer and support Windows 11 and Windows Server (2016 2022) environments
• Manage SCCM for software deployment, patching, and system monitoring
• Support and administer Microsoft Azure services including Azure AD and virtual machines
• Manage Microsoft Intune for device and application management (MDM/MAM)
• Support Microsoft Exchange (Online and On-Premises), including mailbox and routing administration
• Administer SharePoint sites, permissions, and content organization
• Support and manage Apple devices using Apple Business Manager
• Assist with Cisco infrastructure, including ISE (read-only), CUCM, and unified communications tools
• Support Citrix DaaS / Citrix Workspace environments
• Administer and troubleshoot email and endpoint security tools (e.g., Proofpoint, CrowdStrike)
• Provide support for video conferencing and collaboration systems
• Support business-critical and industry-specific applications (e.g., market data and trading platforms)
• Manage asset inventory, hardware lifecycle tracking, and documentation
• Use monitoring and asset tools such as Grafana and Lansweeper
• Utilize Jira and Confluence for ticketing, documentation, and knowledge sharing
• Support VPN and secure remote-access solutions
• Deliver responsive, professional support to executives and high-priority users

Qualifications

• Bachelor s degree in Information Technology, Computer Science, or equivalent experience
• 5+ years of experience in desktop support, systems administration, or similar roles
• Strong Windows, Microsoft 365, and endpoint management experience
• Hands-on experience with SCCM, Intune, Exchange, and Azure
• Familiarity with Citrix, Cisco voice/communication systems, and endpoint security tools
• Experience supporting high-availability or regulated environments is strongly preferred
• Excellent troubleshooting, communication, and documentation skills
• Comfortable working fully onsite in a fast-paced environment

Additional Details

• 12-month contract with potential permanent hire in 2027
• Fully onsite, Monday Friday
• Exposure to complex, enterprise-scale technology environments
• Opportunity to work closely with infrastructure, security, and operations teams

Equal Opportunity Employer/Veterans/Disabled