Position OverviewWe are seeking a Desktop Support Technician to provide hands-on technical support for end-user hardware and Microsoft-based technologies in an enterprise environment. This role focuses on deskside support, device refresh and deployment activities, and troubleshooting issues related to Windows systems and Microsoft collaboration tools. The ideal candidate has strong technical fundamentals, experience with device deployments, and a customer-focused approach to IT support.
Key Responsibilities- Provide deskside and remote support for end-user hardware including PCs, laptops, printers, peripherals, and basic networking equipment.
- Troubleshoot and resolve hardware, software, and connectivity issues in a timely and professional manner.
- Perform device refresh, deployment, and migration activities for Windows endpoints.
- Utilize deployment and migration tools such as PXE Boot, SCCM, and Microsoft Autopilot to image and configure devices.
- Support Microsoft technologies including Microsoft 365, Outlook, Teams, and Intune.
- Assist with device enrollment, configuration, and compliance through Microsoft Intune.
- Support onboarding and offboarding activities, including workstation setup and user access validation.
- Document incidents, requests, and resolutions accurately in the ticketing system.
- Escalate complex issues to higher-level support teams as needed while maintaining ownership through resolution.
- Follow IT standards, security policies, and best practices.
Required Skills & Qualifications- 2+ years of IT Support or Desktop Support experience in an enterprise environment.
- Strong experience supporting deskside hardware such as PCs, laptops, printers, peripherals, and basic networking devices.
- Hands-on experience with device refresh and deployment projects.
- Experience using deployment or migration tools such as PXE Boot, SCCM, or Microsoft Autopilot.
- Solid experience supporting Microsoft technologies, including Microsoft 365, Outlook, Teams, and Intune.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
Preferred Qualifications- Experience with large-scale refresh or migration initiatives.
- Familiarity with enterprise endpoint management best practices.
- Exposure to IT asset management or inventory tracking systems.
Job Type & LocationThis is a Contract to Hire position based out of Greenville, SC.
Pay and BenefitsThe pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Greenville,SC.
Application DeadlineThis position is anticipated to close on May 2, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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