Content Strategist

Top Skills' Details
1. AI Content Strategy & Prompt Design (LLM ingestion, FAQ/chat logic, content patterns)
2. Content Architecture (taxonomy, structuring, reusable content for systems like ServiceNow/Workday)
3. Stakeholder Leadership & Cross-Functional Influence (Product, Design, Engineering, Knowledge Mgmt)
Description
This is an AI Content Strategist that will lead the content strategy for a global onboarding transformation initiative, spanning over 100 countries. This role will primarily support their onboarding migration to Workday & ServiceNow while laying the groundwork for a next-generation AI-powered onboarding experience, including chatbot and assistant capabilities. The strategist will define how onboarding content is structured, stored, and delivered to ensure it is scalable, reusable, and optimized for AI ingestion and interaction.
This individual will operate at the intersection of strategy and execution, partnering closely with Product, Design, Engineering, and Knowledge Management teams to define content frameworks, prompt structures, and conversational experiences. They will play a critical role in shaping how onboarding content is consumed, from static UI copy to dynamic, AI-driven interactions-ensuring consistency, accuracy, and an optimized employee experience across pre-boarding and onboarding journeys.
Skills
Content strategy, Digital content, User experience, Design, Strategy, Content management
Top Skills Details
Content strategy,Digital content,User experience,Design,Strategy,Content management
Additional Skills & Qualifications
Experience designing content for AI systems (chatbots, assistants, FAQ engines)
Strong understanding of prompt engineering, response logic, and AI guardrails
Background in content migrations or system consolidations (ServiceNow, Workday preferred)
Knowledge of structured content models, tagging, and taxonomy design
Ability to define content standards for global, multi-language environments
Experience working with knowledge management systems and content ingestion processes
Strong communication skills with technical and non-technical stakeholders
Experience partnering with UX designers, product teams, and engineers
Ability to operate in ambiguity and define frameworks from scratch
Familiarity with localization and global rollout considerations
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Raleigh, NC.
Pay and Benefits
The pay range for this position is $55.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jun 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.