Our client seeks a Mainframe Operator. The candidate functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
Tasks:
- Quickly create, escalate, triage and track customer technology related incidents.
- Utilizes graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
- Monitors mainframe control consoles, periodically checking system performance.
- May assist with the review/validation of mainframe job control language.
- Performs deliveries as assigned
Knowledge, Skills and Abilities Required:
- Excellent communication skills necessary to collaborate with IT staff, customers and vendors.
NOTE: The position mandates a presence onsite; there is not a work from home option. Applicants could be requested to work holidays, days, afternoons and/or midnight shifts. There may be a possibility of an onsite interview.
Location: Pontiac, MI
Contract: 1+ years
Skills Required:
- 5 years Microsoft Teams
- 5 years What’s Up Gold experience
- 5 years Pingdom experience
- 5 years PRTG experience
- 5 years IBM Mainframe experience
- Must be able to lift 50 pounds
*** Rate depends on experience
*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
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