Product Owner

Job#: 3046637

Job Description:
Product Owner

Location: Torrance, California (Onsite)

Role Overview

We are seeking an entrepreneurial Product Owner to join a digital team focused on providing exemplary customer experiences for a leading automotive financial services client. This role is a key member of the team, owning responsibilities across the entire software development life cycle for projects and production support. The focus will be on driving product enhancements, supporting application launches, and partnering across business and technology teams to deliver exceptional customer experiences for customer-facing digital products, including web and mobile experiences.

Key Responsibilities

• Lead the Product team and act as a subject matter expert for Salesforce and mobile app environments.
• Write clear user stories and acceptance criteria, and manage product backlogs in Agile/Scrum environments.
• Lead agile sprint planning, demos, retrospectives, and backlog management.
• Write and execute test scripts for User Acceptance Testing (UAT), support other testing workstreams, triage defects, and report on results.
• Collaborate with cross-functional teams including business stakeholders, developers, QA teams, UX designers, and third-party vendors.
• Support nationwide customer, dealer, and field operations, including training and organizational change management.
• Maintain operations to meet SLAs through deployments, maintenance, vendor releases, incident management, and troubleshooting.
• Lead initiatives by meeting with leadership to articulate proposals, plans, and budgets to gain approvals.

Required Qualifications

• 3-5 years of experience in product management, product development, or digital product operations supporting customer-facing applications.
• 5+ years of experience writing user stories, acceptance criteria, and performing User Acceptance Testing (UAT) and regression testing.
• 2+ years of experience with Salesforce platforms, including Service Cloud, Experience Cloud, or related CRM solutions.
• Experience leading cross-functional teams and collaborating with business, IT, internal, and external partners.
• Strong communication and stakeholder management skills with the ability to drive decisions and influence outcomes.
• Bachelor's degree in Business, Technology, Engineering, or a related field.

Preferred Qualifications

• Experience within financial services, automotive finance, banking, lending, or payments-related environments.
• Mobile application product management or product ownership experience.
• SAFe Product Owner/Product Manager (POPM), Certified Scrum Product Owner (CSPO), Scrum Master, or similar Agile certification.
• Salesforce certifications such as Salesforce Administrator, Business Analyst, or platform-related credentials.
• Experience developing product roadmaps, business cases, and strategic product plans.
• Direct people leadership or team management experience.
• Experience with release management, vendor management, and incident management processes.
• Knowledge of compliance, SOX controls, and regulated business environments.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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