Hardware Service Asset & Configuration Management Analyst

• Posted 5 days ago • Updated 5 days ago
Full Time
On-site
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Computer Hardware
  • Configuration Management
  • Help Desk
  • Accountability
  • Activity-based Management
  • Warehouse
  • Lifecycle Management
  • Procurement
  • Management
  • ServiceNow
  • Testing
  • Training
  • Microsoft Power BI
  • Dashboard
  • Data Analysis
  • Decision-making
  • Reporting
  • Analytical Skill
  • Auditing
  • Workflow
  • Finance
  • Collaboration

Summary

{"description": " Note:

This role is designed as a full-time, on-site position and requires presence in the office five days per week. While the role maintains a standard in-office schedule, limited flexibility may be provided based on business needs and manager approval.

Core Responsibilities

Audit Processes
  • Manage and execute help desk and stockroom audits across domestic and international sites.
  • Hold sites accountable for timely audit completion and discrepancy resolution.
  • Reconcile audit results and report findings and corrective

Monthly Lease Return Management
  • Compile monthly lease return lists, ensuring all eligible devices are included.
  • Prepare return files for submission to vendor .
  • Scan applicable devices into appropriate ServiceNow asset category.
  • Use filters to validate device eligibility and ensure accurate returns.
  • Release Apple products from the environment using ABM.
  • Close out all required ServiceNow asset tasks prior to shipment.

Quarterly Stockroom Access Review
  • Conduct quarterly reviews of stockroom access.
  • Identify required access additions or removals.
  • Partner with Vanguard Global Security to resolve any issues or exceptions.
  • Process physical restricted security access removal requests in the designated system.

Warehouse Support
  • Provide hands-on warehouse assistance when needed.
  • Occasionally m anage incoming deliveries and shipments .
  • Ability to lift 35 pounds .
  • Occasionally manage incoming deliveries or shipments.
  • May be required to utilize pallet jacks to move equipment safely. Training provide d.
  • Complete M aterial T ransport R equest s and related tasks in warehouse associate's

Asset Lifecycle Management
  • Track assets throughout the procurement, deployment, refresh, and disposal lifecycle.
  • Maintain accurate asset records, including lease dates, location, ownership, and status.
  • Manage asset intake and retirement procedures.

ServiceNow (SNOW) Subject Matter Expert
  • Validate ServiceNow changes across all regions through multi-layer testing.
  • Support T o rpedo/Harpoon processes and related workflows.
  • Create reports and update dashboards

Qualifications
  • Minimum of one year related work experience.
  • Undergraduate degree preferred in a related field or the equivalent combination of training and experience.

Preferred Qualifications
  • Foundational experience using Power BI, including building basic reports, dashboards, or visualizations.
  • Interest in or exposure to data analytics, including interpreting datasets, identifying simple trends, or supporting data-driven decision-making , strict adherence to processes .
  • Ability to learn and apply reporting or analytical tools in support of operational and audit-related workflow .
  • Willingness to learn how to write process and procedures.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.", "salary_raw": null}
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922487
  • Position Id: 23928861
  • Posted 5 days ago
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