Technical Account Manager - Remote / Telecommute

Dallas, TX, US • Posted 19 hours ago • Updated 19 hours ago

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Account Management
C++
Cloud Computing
Collaboration
Communication
Computer Networking
Computer Science
Conflict Resolution

Summary

We are looking for Technical Account Manager - Remote / Telecommute for our client in Dallas, TX

Job Title: Technical Account Manager - Remote / Telecommute

Job Location: Dallas, TX

Job Type: Contract

Job Description:

The Technical Account Manager (UiPath) is responsible for driving technical success and long-term value realization for customers leveraging the UiPath automation platform.
This role serves as a core member of the account team, providing embedded technical advisory, infrastructure guidance, and automation best practices to ensure successful adoption and program maturity.
The ideal candidate will proactively engage with customers, influence technical strategy, and support automation initiatives from planning through optimization.

Requirement/Must Have:

Minimum 7+ years of experience in technical customer-facing roles.
Strong experience with UiPath or other intelligent automation platforms.
Solid background in programming such as C#, C++, VB, Java, Python, or PowerShell.
Experience with Windows and Linux server infrastructure.
Experience with Linux systems administration; Kubernetes knowledge is a plus.
Experience in IT infrastructure, networking, troubleshooting, and security.
SaaS and Cloud technical background with hands-on experience in digital technologies.

Responsibilities:

Serve as a core technical member of the customer account team.
Drive technical workstreams that support automation adoption strategies and deliver measurable business value.
Provide infrastructure planning, installation, upgrade support, and troubleshooting for the UiPath platform.
Guide customers on automation best practices tailored to their environments and program objectives.
Conduct design and code reviews to ensure adherence to platform standards and best practices.
Perform technical health checks of automation programs to identify risks and improvement opportunities.
Collaborate with Product Support and subject matter experts to manage and resolve escalated support issues.
Deliver technical webinars, demonstrations, and advisory sessions to customers.
Influence customer technical maturity and roadmap planning for automation initiatives.

Preferred Qualifications:

Prior experience in technical support or consulting roles.
Experience with Kubernetes and containerized environments.
Experience managing automation programs in enterprise environments.

Skills:

Strong technical advisory and customer engagement skills.
Excellent troubleshooting and problem-solving abilities.
Strong communication and presentation capabilities.
Deep understanding of automation platforms and infrastructure architecture.

Qualification And Education:

Bachelor s degree in Computer Science, Information Technology, Engineering, or related field preferred.
Equivalent professional experience in technical account management or automation consulting will be considered.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: TX_TAMR_0227
Posted 19 hours ago

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Technical Account Manager - Remote / Telecommute

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