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Job Title: IT Systems Engineer
Location: Remote
Position type: Contract
Top Skills'' Details
MINIMUM QUALIFICATIONS
• Bachelor''s degree in computer science, Information Systems, Computer Networking with 2 - 4 years'' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 3-6 years of relevant experience
• Experience with system administration
• Experience with drafting technical documentation
• Demonstrated ability to think and apply skillset beyond the day-to-day operations
• Demonstrated ability to use technical resources and collaborate to solve problems
• Demonstrated ability to effectively communicate technical information in non-technical terminology (written and verbal)
• Demonstrated strong teamwork skills with self-motivation in a rapidly evolving environment
• Demonstrated knowledge of industry trends. Basic knowledge of financial impact analysis
• Troubleshooting & Monitoring: Understand basic monitoring concepts and how tools are used to meet those requirements.
• Perform basic independent troubleshooting by looking through logs and can investigate and fix simple code issues. May require help to troubleshoot complex issues.
• Cloud Technologies: Provide technical expertise and/or engineering support for cloud solutions
• Security Basics: Basic understanding of security best practices.
• Scripting & Automation: Ability to create simple scripts
Job Description
PRIMARY DUTIES AND ACCOUNTABILITIES
• Participates in discussions with business partners and vendors to gather information. Assist with supporting leadership, architecture, project teams and end users to identify system requirements. Assists with writing system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (30%)
• Work closely with others to assist development of future plans, resource requirements, migration strategies, and project schedules. Provide input into presentations to Engineering and Architecture Review Boards. Understand the current technologies and service offerings within the industry. (25%)
• Responsible for engineering, documenting, implementing and supporting solutions at the component level, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (20%)
• Provide supporting data to leadership and peers about risks identified during business impact analysis, site risk assessments and disaster recovery planning. Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. (15%)
• Develop technical knowledge and business acumen within discipline or function. (10%)
JOB SCOPE
Assist with designing, implementing, supporting, and documenting infrastructure systems Develop and maintain knowledge of technology and its application across our business areas or for our customers Promote knowledge via seminars, presentations and publications within IT and Exelon Participate in technological innovation to drive new business opportunities and solve complex business problems Requires moderate skill set and proficiency in discipline. Conducts work assignments under direct supervision with limited latitude for independent judgment.
Additional Skills & Qualifications
PREFERRED QUALIFICATIONS
• Customer Care & Billing (CC&B) knowledge and experience
• Strong debugging and problem-solving skills
• Knowledge of Meter to Cash Flow – Especially in the Financial Area (Financial Transactions, Payments, Adjustments, and Credit/Collections)
• SQL – Ability to write & refine queries to analyze problems
• Certifications such as NERC-CIP, FERC, AZ900 Deeper understanding of programming languages, and an ability to solve engineering problems of increasing difficulty.
• Shows initiative beyond pure implementation.
• Experience building highly scalable applications
• Experience participating in operational readiness activities
• Demonstrated ability to think and apply skillset beyond the day-to-day operations
• Experience developing and implementing new technologies or platforms Proficient understanding project management principles & framework