We are looking for DocuSign Application Specialist - Remote / Telecommute for our client in Aliso Viejo, CA.
Job Title: DocuSign Application Specialist - Remote / Telecommute
Job Location: Aliso Viejo, CA
Job Type: Contract
Job Overview:
Pay Range: $50.00hr - $55.00hr
Requirement/Must Have:
- 7+ years of experience supporting enterprise eSignature platforms, with strong hands-on DocuSign experience.
- Deep expertise in DocuSign Templates, PowerForms, Workflows, APIs, and Reporting.
- Deep expertise in DocuSign Admin Console and account configuration.
- Experience integrating DocuSign using REST APIs.
- Experience with JSON and XML (XSD/XSLT knowledge preferred).
- Experience configuring SSO (SAML 2.0 / OAuth) for enterprise applications.
- Strong experience working in validated environments (21 CFR Part 11).
- Experience supporting enterprise applications across UNIX and Windows platforms, including log analysis.
- Hands-on experience with incident, problem, and change management tools such as ServiceNow.
- Strong troubleshooting and root-cause analysis skills.
- Ability to work directly with business stakeholders and resolve issues within defined SLAs.
- Advanced Excel skills for data analysis and reporting.
- Knowledge of enterprise integration patterns.
Responsibilities:
- Administer, configure, and support DocuSign eSignature and CLM in an enterprise environment.
- Design, build, and maintain DocuSign templates, workflows, PowerForms, envelopes, and reporting.
- Develop and support DocuSign APIs and OOTB integrations with enterprise platforms such as CRMs and document management systems.
- Support integrations with Microsoft Power Automate and Power Platform.
- Configure and support SSO integrations (SAML/OAuth) for DocuSign.
- Work closely with business users to gather requirements, analyze issues, and implement solutions.
- Coordinate with vendor support to open, track, and resolve tickets.
- Support change management, releases, and platform upgrades.
- Ensure compliance with validated system requirements (21 CFR Part 11) including documentation, audit readiness, and electronic signature controls.
- Create and maintain technical documentation, SOPs, and training materials.
- Support migration activities from Adobe Acrobat Sign to DocuSign.
- Proactively promote best practices and continuously improve platform stability and user adoption.
Nice to Have:
- Experience with DocuSign CLM.
- Experience migrating from Adobe Acrobat Sign to DocuSign.
- Exposure to GxP systems beyond Part 11.
Skills:
- DocuSign eSignature.
- DocuSign Admin.
- DocuSign REST APIs.
- XML.
- XSD.
- XSLT.
- JSON.
- Microsoft Power Automate.
- Microsoft Power Platform.
- ServiceNow.
- ITIL.
- SAML.
- OAuth.
- Advanced Excel.
Qualification And Education:
- Strong understanding of enterprise security, compliance, and audit requirements.
- Experience participating in requirements gathering, design, build, and testing.
- Ability to support and troubleshoot high-volume, business-critical applications.
- Strong collaboration and teamwork skills in a cross-functional, global environment.
- Ability to work independently with minimal supervision.
- Excellent verbal and written communication skills.
- Willingness to mentor, train, and enable support teams.
- Proactive mindset with a focus on continuous improvement and operational excellence.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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