Freight Brokerage Manager with TMS experience. Remote

Remote • Posted 9 hours ago • Updated 9 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • TMS
  • Customer Onboarding
  • freight brokers
  • transportation
  • carrier operations
  • freight brokerage

Summary

Position : Customer Onboarding Manager 

Location : REMOTE USA 

Fulltime Direct hire 

Travel on-site (25–50%) 

 

THE ROLE

As a Manager on our Customer Delivery team, you''ll guide new customers through onboarding from kickoff to go-live and beyond — showing up on-site when it matters most, building real relationships with the people using the system, and making sure every dispatcher, driver manager, billing clerk, and ops leader is confident in clien. You''ll work closely with our offshore Sales Engineer team, and you''ll collaborate cross-functionally with Sales, Product, and Support to keep customers well taken care of at every stage.

 

Travel on-site (25–50%) to deliver role-based training for dispatchers, driver managers, admin, safety, and accounting teams

— virtual delivery between visits

 Lead go-live readiness sessions and serve as the on-the-ground expert during customer cutover

 Adapt your approach for asset-based carriers vs. freight brokers — you''ll know the difference and it''ll show

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90867498
  • Position Id: DMLS78945
  • Posted 9 hours ago
Contact the job poster
James Smith

James Smith

Recruiter @ Geopaq Logic
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