Axiom Technologies LLC
Axiom Technologies LLC

IT Desktop Support Engineer

Omaha, NE, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
4 Months
No Travel Required
On-site
Depends on Experience
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Job Details

Skills

  • Switches
  • Routers
  • Printers
  • Problem Solving
  • Remote Support
  • Microsoft Windows
  • Laptop
  • LAN
  • Computer Networking
  • Computer Hardware
  • service now

Summary

Hiring: IT Desktop Support Engineer – Networking Knowledge

Company: Axiom Technologies
Position: IT Desktop Support Engineer
Location: Omaha,Nebraska
Duration: 4 Months
Contract Period: November 1, 2026 – February 28, 2027
Engagement Type: Contract

Job Summary

Axiom Technologies is seeking a skilled and motivated IT Desktop Support Engineer with networking knowledge to support one of our clients in Elkton, Virginia. The ideal candidate will have hands-on experience providing desktop and end-user technical support, troubleshooting hardware and software issues, and resolving basic network connectivity problems.

This is a four-month contract opportunity for a candidate with strong troubleshooting, communication, and customer service skills.

Key Responsibilities

  • Provide technical support for desktops, laptops, printers, and other IT peripherals.

  • Install, configure, maintain, and troubleshoot Windows operating systems and desktop applications.

  • Diagnose and resolve hardware, software, and end-user technical issues.

  • Troubleshoot basic networking issues, including LAN connectivity, Wi-Fi, IP addressing, DNS, and DHCP.

  • Assist with network connectivity troubleshooting involving switches, routers, and network ports.

  • Support user account setup, password resets, and access-related issues.

  • Install and configure software, perform system updates, and maintain IT equipment.

  • Troubleshoot VPN connectivity and other remote access issues as needed.

  • Document technical issues, resolutions, and support activities.

  • Escalate complex technical issues to the appropriate IT teams.

  • Provide excellent customer service and ensure timely resolution of technical issues.

Required Qualifications

  • Previous experience as an IT Desktop Support Engineer, Desktop Support Technician, or IT Support Specialist.

  • Strong knowledge of Windows operating systems and desktop troubleshooting.

  • Hands-on experience with hardware, software, printers, and peripheral support.

  • Basic to intermediate networking knowledge, including TCP/IP, DNS, DHCP, LAN, and Wi-Fi.

  • Understanding of network connectivity troubleshooting and basic switch and router concepts.

  • Strong problem-solving, communication, and customer service skills.

  • Ability to work independently and collaborate with other IT support teams.

  • Ability to work onsite in Elkton, Virginia, for the duration of the contract.

Contract Details

  • Start Date: November 1, 2026

  • End Date: February 28, 2027

  • Duration: 4 months

  • Location: Omaha,Nebraska

  • Work Arrangement: Onsite

How to Apply

Interested candidates are requested to share their updated resumes with:

Email:

Please include your availability and relevant desktop support and networking experience when submitting your resume.

We look forward to connecting with qualified candidates!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91132393
  • Position Id: 9125777
  • Posted 1 day ago

Company Info

About Axiom Technologies LLC

Axiom Technologies was founded in 2014 as a strategic partner to work closely with System Integrators globally. Our goal is to ensure the success of our clients’ businesses with ideas built on experience. We work with our customers closely to deliver solutions as one team throughout the transition, implementation, and BAU. With continuous client contact through every phase of our Services Delivery Architecture, we ensure that we meet their needs and exceed their expectations.

The spirit of Axiom Technologies is the core of Axiom Technologies. These are our Values. It is about who we are. It is our character. A leading Global IT services and solutions provider, Axiom Technologies is focused on helping customers solve complex business challenges using innovative technology solutions. We help our clients with Managed IT outsourcing, Procurement Services, Global Infrastructure Maintenance Hardware Support (AMC), & Resource fulfilment, helping them with their deliverables. Axiom Technologies combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem.

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Swetha Amara

Recruiter @ Axiom Technologies LLC

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