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Technology Business Services Consultant - Print Operations

Tempe, AZ, US • Posted 2 days ago • Updated 6 hours ago

Contract W2

On-site

$61.69 - $67.6/hr

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Business Systems
Finance
PDF
XML
Data Skills
SQL
Microsoft Excel
Pivot Table
Modeling
Business Analytics
Documentation
Process Mapping
Business Requirements Gathering
Financial Services
Dashboard
Managed Print Services
SLA
Management Information Systems
Regulatory Compliance
Design Documentation
Workflow
Sarbanes-Oxley
Collaboration
Business Analysis
Functional Requirements
Auditing

Summary

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Print Operations Technical Business Systems Consult in Tempe, AZ (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12+ Months

Required Skills & Experience
Domain Expertise (Non-Negotiable)

Proven experience in print, mail, or output services in a high-volume environment
Strong understanding of delivery, reconciliation, and operational controls
Familiarity with print stream formats (AFP, PDF, XML, PCL)
Experience with mail tracking, reprints, exception handling, and SLAs

Reconciliation & Controls

Hands-on experience with document/file-level reconciliation
Knowledge of control totals, audit trails, and SOX-related controls
Ability to design and document reconciliation logic and break-resolution workflows

Technical & Data Skills

SQL (read-level minimum)
Advanced Excel skills (pivot tables, reconciliation modeling)
Comfort validating data consistency across multiple systems

Business Analysis Experience

Senior-level BA experience supporting Operations or regulated environments
Strong documentation, process mapping, and requirements writing skills
Experience capturing exception flows and control requirements

Preferred / Nice-to-Have

MRDF (Mail Run Data File) experience (strong plus; submit immediately if present)
Financial services or regulated industry experience
Experience with automated reconciliation or operational dashboards
Background with vendor-managed print services

What You Will Be Doing
Print, Mail & Output Delivery

Analyze and document end-to-end print and mail processes, from upstream data through print, mail, and archival
Support high-volume batch print operations including statements, letters, notices, and checks
Partner with print vendors and/or in-house print teams to ensure SLA adherence and delivery accuracy
Identify operational risks such as mis-collation, remail exposure, and compliance gaps

Reconciliation & Controls

Design, document, and validate document-level and file-level reconciliation processes
Ensure expected vs. actual output reconciliation with clear break identification and resolution workflows
Define control totals, audit trails, evidentiary artifacts, and aging logic
Support SOX-impacted and regulatory control environments
Collaborate on automated vs. manual reconciliation strategies

Business Analysis & Requirements

Produce end-to-end functional and non-functional requirements that withstand audit and production realities
Embed control requirements directly into solution designs
Document exception handling, reprints, breaks, and failure scenarios (not just the happy path)
Maintain traceability from regulatory or operational obligations to system behavior

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 874539
Posted 2 days ago

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