Community and Content Engineer, Open Source Program Office (OSPO)

Open source software is at the heart of Apple platforms and developer tools.\\n\\nWe are looking for an OSS Developer Ecosystem Engineer to join our passionate, collaborative, distributed team.\\n\\nThe Open Source Program Office (OSPO) focuses on enabling use, contributions, adoption, and release of open source software at Apple. We partner Apple-wide to support open source strategy and operations. You will work on some of Apple's most active open source projects helping early stage adopters, ecosystem builders, and contributors find their way in and feel supported. We assess needs and provide partnership to build solutions that grow ecosystems and communicate Apple's open source work to the world. If you are energized by building the content, community, and technical experiences that make open source projects tick, we would love to hear from you.

You produce beautiful technical artifacts. You write tutorials, develop clients, wire up GitHub Actions for contributor experience, and engage with community members in the spaces you helped to create. You understand open source communities from the inside and know what makes a good one. You understand that supporting maintainers in this new age of AI is extremely important. GenAI is a tool that you use to reduce the toil and focus on the community work. \n\nDeveloper relations \n\n* Driving awareness, discoverability, and adoption through documentation, integrations, and other engineering support in various ecosystems like cloud native \n* Supporting contributors and internal teams as they understand, adopt, and engage with the project\n* Manage and grow a content program, ensuring information is accurate, useful, and reflects the current state of Apple's open source. \n * Coordinate with internal engineering teams to surface and communicate project updates; writing technical content independently is a significant plus. \n * Content includes samples, examples, tutorials, blogs, READMEs, and more. \n\n\nContributor experience \n\n* Design and build contributor workflows that reduce friction and help contributors succeed from their first interaction onward \n* Build and maintain onboarding scripts, templates, and automation that make contributing to Apple's open source projects clear and repeatable \n* Identify points in the contributor journey where people disengage and work with engineering partners to address them\n\n\nCross-functional coordination \n\n* Partner across OSPO, engineering, legal, and external communities to keep community and content programs moving with clarity and accountability \n* Build internal community around open source practice by connecting teams, sharing knowledge, and creating shared resources\n

Experience working within open source project communities in a mix of developer relations, developer experience, and technical writing. \nEmpathy for contributors and maintainers of all backgrounds and skill levels\nExcellent written communication skills; demonstrated ability to write clearly for a technical audience\nAbility to build lightweight tooling to support contributor workflows\nComfortable using genAI tools as part of how you work \nStrong project management and prioritization skills; you turn ambiguity into a plan and a plan into results \nAbility to coordinate across organizational boundaries and move programs forward without direct authority\n2+ years working within open source project communities or ecosystems\n2+ years of developer relations, technical writing, or content program work

Familiarity with Apple open source projects as a developer or contributor\nPublic speaking experience in open source or developer community settings \nComfort with GitHub at an operational level: Actions, issue triage, org management, and community health tooling\nExperience developing or maintaining technical content\nFamiliarity with open source content tooling and publishing workflows\nExperience auditing and improving contributor journeys for open source projects \nDemonstrated examples of automation or tooling built to improve the contributor experience