Sr. IT Service Management (ITSM)

We are looking for an experienced ESM Architect with strong expertise in IT Service Management (ITSM) and ServiceNow Fit-to-Standard implementations. Key Responsibilities: Lead Fit-to-Standard workshops for ITSM processes including Incident, Problem, Change, Request, Workflows, and Knowledge Management Act as the bridge between IT process owners and technical development teams Drive adoption of ServiceNow Out-of-the-Box (OOTB) best practices while minimizing unnecessary customizations Ensur

Technical Project Manager to lead and deliver complex, enterprise-level initiatives. The ideal candidate will bring a strong background in Infrastructure, IT Operations, and Digital Platform projects, managing efforts from inception to completion in a hybrid cloud and datacenter environment. Key Responsibilities: Lead and manage cross-functional technology projects, ensuring successful delivery within scope, time, and budget.Drive projects in areas such as:Digital Platforms: ERP enhancements, ap

About the RoleWe are seeking a strategic and hands-on IT Infrastructure Operations Managerto lead our infrastructure team. This role is responsible for overseeing the design, implementation, and maintenance of our IT infrastructure, ensuring high availability, scalability, and security across all systems.Key ResponsibilitiesDesign and implement robust infrastructure solutions (on-premises, hybrid servers) to support business operations.Administer network architecture, server infrastructure (Wind

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to lea