Location: Evendale, OH 45215 (100% Onsite) Duration: 6 months with possible extensions
Role: ServiceNow Admin.and dev
Eligibility:
Job Summary:
Profiles will not be considered for anyone who does not have an active SN certification through the following Portal
_certificate
About the job
ServiceNow Administrator n dev you will work in a fast-paced Agile environment supporting the ServiceNow Platform. You will administer and support multiple FedRamp ServiceNow instances to meet the unique business needs of our users and stakeholders. You will work with cross functional teams including architects, business analysts, developers, product owners and other stakeholders to understand, and provide solutions across different applications on the ServiceNow Platform. You will perform production support including incident resolution and troubleshooting.
What you will do
Configures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requested
Provision, install, configure, operate, and maintain the ServiceNow platform
Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applications
Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching. Coordinate system updates across different instances, ensure latest patches, and configuration changes
Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed
Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed
Support the administration for Production and non-prod instances
Collaborate with the Production Support and ServiceNow Operation teams to monitor support cases
Document administrative processes and issues resolution
Working with business line stakeholders to develop clear requirements.
Participate in the daily scrum meeting and other related Agile ceremonies
Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instances.
What you will bring
3+ Years' experience with ServiceNow Platform Administration
3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog, ITOM/CMDB
Current ServiceNow System Administrator certification required
Strong experience in system administration and JavaScript
Ability to troubleshoot complex technical issues
Experience diagnosing performance related issues
Agile experience
Current ServiceNow System Administrator (CSA) certification required
Priority consideration given to candidate that possess a current ServiceNow Certified Implementation Specialist (CIS) for SPM and/or APM certification
Desired Skills
ServiceNow Development and Administration/Integration
ServiceNow Certified Application Developer
ITIL v3 or ITIL v4
Background Check Requirements:
Does this position require a 2nd background check? Yes, End client BRequired
Please send your word format resume
What you will bring
- 3+ Years' experience with ServiceNow Platform Administration
- 3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog, ITOM/CMDB
- Current ServiceNow System Administrator certification required
- Strong experience in system administration and JavaScript
- Ability to troubleshoot complex technical issues
- Experience diagnosing performance related issues
- Agiile
Full Names: as per your DL or State ID:
LinkedIn, if so any :
Availability once confirmed for the project to start the project :
Are you fine to travel as mentioned above to client office, when ever needed by client :
Last 4 digits SSN:
Rate/hr All Inclusive, do mention the rate with the Tax term:
DOB (MM/ DD):
A Small write-up why you think an ideal fit for the above role and years of exp on the below skills and client where you used
2-3 Professional Managerial Level References:
Certifications if any kindly mention and do you have the certifications as mentioned above for this role:
Best Time and Contact number we can reach you in business working hours:
Available times for the interview this week:
Highest Education details with University Name, Year of Start, and Passout:
2. Experience Details:
Total Experience:
Total IT Experience:
ServiceNow experience:
ServiceNow Modules you have expertise in and want to apply:
Which roles of the above column you like to apply :
3: Education & Employment History: (please mention your Highest Education beginning year month and ending year month )
Highest Degree Completed:
Specialization:
Education Start Date(MM/YYYY):
Education End Date(MM/YYYY):
Most Recent Employment Start Date(MM/YYYY):
Most Recent Employment End Date(MM/DD/YYYY) if applicable:
Most Recent Company:
Most Recent Company Address:
Never miss an opportunity! Create an alert based on the job you applied for.
