Salesforce End User Support

Portland, OR, US • Posted 17 hours ago • Updated 5 hours ago
Contract Independent
Contract W2
On-site
USD $60.00 - 65.00 per hour
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Job Details

Skills

  • Technical Support
  • Business Process
  • Performance Management
  • Project Management
  • Preventive Maintenance
  • Spectrum
  • Data Entry
  • Usability
  • Testing
  • Process Improvement
  • Leadership
  • Salesforce.com Administration
  • Training
  • Application Support
  • Salesforce.com
  • Cloud Computing
  • Reporting
  • Dashboard
  • Coaching
  • Facilitation
  • Communication
  • Workflow
  • Finance
  • Accounting
  • Marketing
  • Legal
  • Customer Support
  • Online Training
  • Artificial Intelligence
  • Insurance
  • .NET
  • Privacy

Summary

Description

Robert Half is seeking a Salesforce Administrator to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. Apply today!

Duration: Through to January 2027 to start

Location: 100% Onsite

Schedule: Monday - Friday at 8am to 5pm PST

Job Responsibilities:
  • Provide one-on-one Salesforce coaching and support sessions for approximately 35 users.
  • Proactively schedule time with users rather than waiting for support requests.
  • Support users across the full spectrum of proficiency, from individuals who have never logged in to experienced users needing advanced reporting assistance.
  • Troubleshoot Salesforce navigation, reporting, dashboard, data entry, and usability questions.
  • Assist users with report creation, dashboards, and data access.
  • Lead small-group training sessions, office hours, and power-user workshops.
  • Support testing and validation efforts related to enhancements and releases.
  • Partner with Salesforce administrators, developers, and vendors on escalated issues.
  • Identify recurring challenges and recommend adoption and process improvements.
  • Deliver high-touch support to users ranging from administrative staff through executive leadership.


Requirements

  • 5+ years of Salesforce Administration, User Adoption, Training, Application Support, or related experience.
  • Hands-on Salesforce Nonprofit Cloud experience.
  • Strong reporting and dashboard expertise.
  • Experience supporting users with varying levels of technical proficiency.
  • Excellent coaching, facilitation, and communication skills.
  • Ability to explain complex technical concepts in simple, non-technical language.
  • Patient, approachable personality with the ability to make users comfortable asking basic questions.
  • Ability to work closely with technical teams, administrators, developers, and vendors.
  • Understanding of nonprofit financial and grantmaking workflows preferred.


Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: rhalfint
  • Position Id: 03600-0013500917
  • Posted 17 hours ago

Company Info

About Robert Half

As the world’s first and largest specialized talent solutions and business consulting firm, our mission is to positively change people's lives. As a Robert Half employee you’ll have opportunities to advance your career while helping candidates and businesses find the jobs and talent they need to succeed.

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one. 

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