Technical Support Technician II

WE ARE UNABLE TO ACCOMMODATE C2C AND/OR VISA SPONSORSHIP FOR THIS POSITION

THIS ROLE IS BASED IN SEATTLE, WASHINGTON BUT REQUIRES TRAVEL UP TO 75% OF THE YEAR
Description
Position Summary:
This position is responsible for the installation, maintenance, and troubleshooting of UAS systems. The ideal candidate operates at the intersection of mechanical and software disciplines - this dual expertise is the core of what we do. Responsibilities include the timely resolution of issues affecting hardware, software, and user permissions, as well as routine hardware maintenance.
About the Role:
We are seeking a skilled Maintenance Technician to assist in maintenance and routine service of our remote controlled devices. The qualified candidate will bring a strong combination of hands-on mechanical aptitude and software proficiency, enabling them to diagnose and resolve issues across the full system stack - from physical assemblies to embedded software. You will be part of a larger development effort working independently in a highly collaborative environment.
Key Responsibilities:

• Install, maintain, and troubleshoot UAS hardware and software systems
• Perform routine maintenance and service of remote controlled devices
• Diagnose and resolve issues across the full system stack, including physical assemblies and embedded software
• Resolve hardware, software, and user permission issues in a timely manner
• Perform precision assembly and integration work using hand tools, drawings, and CAD files
• Collaborate with cross-functional teams while working independently

Basic Qualifications:

• Demonstrated experience working across both mechanical/electrical systems and software environments - candidates must be comfortable moving between a workbench and a command line
• Mechanical and electrical integration or assembly experience
• Basic engineering knowledge: mechanical, electrical, software
• Experience in installation of sub-assemblies and assemblies while
• Able to perform precision work with hand tools
• 2 years experience troubleshooting hardware and software issues in industry or military
• Proficiency with basic computer concepts, PC hardware and software troubleshooting, and workstation hardware
• Working knowledge of at least one operating system environment (Windows, Linux/UNIX, or macOS)
• Basic understanding of networks including Ethernet, TCP/IP, and Windows Server networking
• Employees must, with or without reasonable accommodation, be able to lift up to 50 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and be able to frequently push, pull, squat, bend, and reach
• Valid Driver's License and able to satisfy driver eligibility criteria
• Willingness to travel up to 75% of the year

Preferred Qualifications:

• Experience with scripting languages (Python preferred) to support hardware diagnostics, automation, or data collection
• Experience using Microsoft Office and Linux in a technical/maintenance environment
• Experience creating CAD files based on loose specifications
• Familiarity with embedded systems, firmware, or hardware-software integration points
• Experience in aerospace, robotics, or UAS operations
• Experience supporting Windows and/or Linux/UNIX systems
• Microsoft MCSA/MCSE, Apple ACMT/ACSP, or Cisco CCNA certifications
• BS Degree in computer science, mechanical engineering, mechatronics, or a combination of education and relevant experience
• 3-6 years relevant work experience
• Excellent communication, analytical, and reporting skills
• Self-motivated with the ability to work independently with minimal supervision and ambiguity
• Good attention to detail and organizational skills
• Ability to maintain customer focus, stay motivated, and be proactive
• Insist on the highest standards from self and others

Job Type & Location
This is a Contract position based out of Seattle, WA.
Pay and Benefits
The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Seattle,WA.
Application Deadline
This position is anticipated to close on Jun 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.