Program Manager I

Program Manager I - Contract - Johnstone, RI - $70.00 - $80.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Program Manager I in Johnstone, RI

Role Description

The Program Manager I provides end to end program management leadership for multiple strategic and highly complex Customer Identity and Access Management (CIAM) initiatives. This role plans, organizes, and delivers a portfolio of interrelated projects that span business units, technical teams, and key stakeholders across the Bank. Program outcomes directly support multi year strategic priorities and strengthen Corporate Security and Resilience. The ideal candidate brings strong analytical capability, proven project leadership, and hands-on experience navigating complex technology environments using Agile methodologies.

Strategic (30%) / Tactical (70%) Execution
Drive day to day execution of CIAM program initiatives while contributing to strategic planning and long-term roadmap discussions.
Program Leadership
Manage a portfolio of complex, high impact projects through the full lifecycle-from initial definition and approval through delivery, benefits realization, and formal closeout.
Ensure program structure, governance, documentation, and reporting align with Program Office standards and expectations.
Deliver projects on time, within scope, and within budget while achieving defined quality and business outcomes.
Governance & Expertise
Serve as an internal subject matter expert in program and project management, supporting teams with best practices, issue resolution, and strategic insight.
Review and approve project plans to ensure alignment with program objectives, dependencies, schedules, and risk profiles.
Program Oversight & Risk Management
Define program scope in partnership with sponsors. Own program goals, risk and issue management, resource planning, and benefit tracking.
Provide clear, timely status updates and ensure high quality documentation across all initiatives.
Culture & Continuous Improvement
Foster a culture focused on value delivery, excellence, and continuous improvement across all program activities.

Skills & Requirements

6+ years of program or project management experience with a strong record of successfully leading complex initiatives.
Expertise in program/project methodologies, full lifecycle delivery, documentation standards, and risk/issue/dependency management.
Demonstrated success delivering large-scale programs to scope, schedule, and budget.
Experience leading technology implementation projects, including managing onshore/offshore development teams.
Practical experience implementing Agile methodologies, including MVP-based delivery approaches.
Proficient with JIRA, Atlassian Rovo; ARC experience preferred.
Strong Microsoft Office skills including Project, Excel, Visio, PowerPoint, and Word.
Bachelor's degree required

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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