Mentoring: · Mentor teammates and peers with less experience in containers, Kubernetes, OpenShift, and automation · Document platform standards, runbooks, and architecture decisions, and lead knowledge-sharing sessions Consult / Design: · Design reference architectures and reusable building blocks for OpenShift clusters, including networking, storage, and multi-tenancy · Define best practices for application onboarding, container images, and resource management · Meet with customers and respond to RFQ and compliance questions to review the technical implementation of security controls in our core infrastructure · Work closely with engineering partners and implementation teams to identify pain points and deliver platform capabilities that eliminate them · Analyze capacity, utilization, and cost trends, and implement right-sizing and autoscaling improvements to minimize impact · Evaluate new OpenShift releases, Operators, and complementary tools, and define roadmaps for their adoption Build / Run: · Install, configure, upgrade, patch, and scale OpenShift clusters across on-premises, private, and public cloud environments · Automate provisioning and configuration using Terraform, Ansible, Helm, and GitOps tools such as Argo CD (OpenShift GitOps) · Build and maintain CI/CD pipelines using OpenShift Pipelines (Tekton), Jenkins, GitLab CI/CD, or GitHub Actions · Manage cluster Operators, storage, ingress, and networking components, such as OVN-Kubernetes and OpenShift Data Foundation · Implement monitoring, logging, alerting, and tracing, and tune cluster performance and reliability · Plan, test, and document backup, disaster recovery, and high-availability procedures, including etcd backup and restore · Review code and configuration changes from peers and partners to ensure secure and supportable solutions Security Operations: · Troubleshoot complex production issues as an escalation point for the platform, and lead root-cause analysis and corrective action · Participate in on-call rotations and incident response, and maintain the operational readiness of all environments · Harden clusters and enforce security policies using RBAC, Security Context Constraints, network policies, and policy engines such as OPA Gatekeeper · Manage image security, including vulnerability scanning, signing, and trusted registries such as Quay · Implement cloud security standards, threat modeling methodologies, secure code practices, and processes in tandem with security and software engineers · Collaborate closely with the Security team to ensure our systems achieve and maintain HITRUST certification and compliance General: · Collaborate with teammates and stakeholders to build a team culture that employs best-in-class practices and drives high levels of internal and external customer satisfaction. Required · Complete all responsibilities as outlined in the annual performance review and/or goal setting. Required · Complete all special projects and other duties as assigned. Required · Must be able to perform duties with or without reasonable accommodation. Required | 
